Quartz

About Quartz

Overview: Every day, we keep our customers at the center of everything we do. Are you known for creating exceptional experiences for others? Do you have an interest in improving the health of others by answering their questions in a knowledgeable, timely and accurate manner? Do you thrive in a fast-paced, ever changing environment? If so, please consider joining our growing Customer Service team. Quartz offers paid training, many opportunities for growth and professional development, and a supportive, inclusive work environment. Benefits: Starting pay range $16-18/hr $400 signing bonus NO WEEKENDS - schedules between 7 am-6 pm, Monday - Friday, with the option to work 4, 10-hour shifts per week after training Opportunities to work from home may be available after 6 months for those successfully meeting performance standards Responsibilities: We are seeking friendly, service-oriented individuals to provide assistance to our customers via telephone, chat, web, written correspondence, and in-person. On a daily basis, these roles will be responsible for: Maintains good customer relations through, tactful, courteous and accurate handling of all inquiries from providers, members and potential members. Answers telephone, written, fax, and e-mail inquiries concerning eligibility, coverage, benefits, claims adjudication questions or billing problems. Meets performance metrics related to productivity and quality in a fast pace call center environment. Qualifications: Candidates should meet the following job requirements: 1+ year(s) of customer service or call center experience Computer experience and moderate knowledge of personal computer software applications such as Microsoft programs. Health insurance experience is preferred High school diploma or equivalent Additionally, we are seeking individuals who possess the following skills: Excellent listening skills People oriented and the willingness to be helpful Ability to multitask – specifically able to operate computers and telephones simultaneously in a fast-paced environment along with the ability to learn and navigate through multiple computer applications Excellent written and verbal communication skills Works well in a team environment Excellent attendance record Positions will start on Monday, April 13th! Bilingual candidates are encouraged to apply! These full-time positions will have the choice to work from one of our offices in Madison, WI or Sauk City, WI. Training will occur in Madison, WI office for the first 4 weeks. We offer an excellent benefit and compensation package, opportunity for career advancement and a professional culture built upon the foundations of Respect, Responsibility & Relationships. Quartz values and embraces diversity and is proud to be an Equal Employment Opportunity, Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity or expression, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Synonyms

Technologies (from Job Ads)

Hiring Locations

Headquarters

Loading map...

Company Info

Legal Form: Co

Company Type: No se sabe

Company Size: 11 - 50

Revenue: < 1 million (USD)

Job Ad Metrics

Job Ads found: 115

Job Ads per Month: 3.3

Hiring Locations: 3

Data Info