Public Trust

About Public Trust

What we do takes trust. Every day, people throughout New Zealand trust us to take care of what is important to them. After all, we've been building trust with kiwis for 140 years and counting. Whether it's assisting someone who's writing their first will, or helping someone with their assets after a loved one has passed away, our Trustees connect with customers to understand their needs and provide the best solutions. So if you're motivated, results driven, empathetic, and resilient, then trust us when we say that it's people like you who we need on our team. With extensive training, support, and opportunities for career progression, why not become a Trustee at Public Trust and start your career securing the future of other New Zealanders? About the role We are seeking a potential Associate Trustee to join our Rotorua centre. Our Associate Trustees form a key part of our trustee teams, partnering with our Senior and Principal Trustees to provide exceptional service by connecting with our customers to manage their family assets, wills, estates, power of attorney and trusts in order to plan for their future. In this varied role, you will support the wider team, working with customers face to face and behind the scenes to establish their needs and provide appropriate solutions from Public Trust's products and services. Our Trustees do all of this so that customers don't have to worry about it, especially during times when they may be feeling their most vulnerable. After all, we're the organisation that takes care of people, and our staff and customers are at the heart of everything we do. This is a unique opportunity that requires someone with a high level of empathy, commercial acumen and exceptional interpersonal skills to work with our customers in what can often be a difficult time for them. Who we're looking for Specialist knowledge of our industry and products is not required as we provide full (extensive!) training; however having a positive attitude, the ability to learn and problem-solve, as well as having integrity and resilience are essential to being successful in this role. We are looking for: A dedication to providing exceptional customer care, particularly in emotionally challenging situations The ability to self-manage, work flexibly and prioritise work Impeccable verbal and written communication The ability to learn new processes and systems quickly Experience as a trustee or legal executive or in a legal, corporate or administrative role is preferred Exposure to basic accounting concepts would be helpful Experience working in an environment where time is recorded and invoiced for will also be helpful. In return Public Trust are taking the lead in educating New Zealanders on the importance of planning for their future. We offer competitive remuneration, career progression, the chance to work with leading professionals in the areas of family asset planning, wills, estates, trusts and investments, an additional day of leave for your birthday and a wide range of discounts on insurance, banking, travel, car hire and more. As a part of our extensive learning and development, you will have the opportunity to be enrolled in our Retail Learning Academy - a three month programme that will provide you with learning opportunities to develop you into a fully fledged Associate Trustee. About Public Trust Public Trust is New Zealand's largest trustee services organisation. We are proud of what we have achieved over the last 140 years' and we are passionate about helping thousands of families and businesses look after what is important to them. By putting our customers at the center of what we do, we help New Zealanders preserve the present and secure their future. We provide specialist advice on a full range of estate planning services including legal, financial, investment, trusts and estate protection. We have spent the last few years transforming our business to ensure we have effective tools in place that enable our employees to be a trusted advisors through the lifetime of our customers. To Apply If you are interested in this role, apply now via our careers site https://careers.publictrust.co.nz. For any queries please email us at [email removed] (Please note: applications must be submitted online via our careers site and will not be accepted via email). Please note: applications will be reviewed as they come in and interviews may commence prior to the close date of Sunday 5th April 2020.

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