Providence

About Providence

We are currently seeking candidates for a Training Consultant – Internal Technical Enablement team. This could include frequent travel & remote working opportunity. Responsibilities Teaches face to face and virtual classes on a wide variety of technologies and platforms and conducts specialized coaching and advanced training sessions for internal employees, customers and partners. Delivers quality instructor led technical training sessions to small and large groups, across both business user and technical audiences, which may include business intelligence tools or Certification topics. Regularly engages in requirements definition and planning of learning deliveries with Education management. Collaborates with product management teams on a regular basis to ensure Internal Technical team knowledge transfers of Feature Pack updates are timely. Works in conjunction with Director and team members to develop product overview materials and presentations for Feature Pack releases, as well as development of updates to existing employee training program materials. Participates in stabilization testing for Feature Pack releases. Builds cross-collaborative relationships among sales and services in support of internal product training objectives Stages and validates the configuration of the technical training environment prior to delivery of services and can develop and test new methods for the team and troubleshoot problems. Frequently heads development of new services with other team members, leads on special internal projects, and collaborates on operational process improvements. Often functions as a coach to other instructors and in evaluating development activities needed. Required Experience & Skills Minimum 5-7 years in the technology industry, working with hardware or software applications. 4 or more years solid experience in a functional technical training role with emphasis on technology and business process training development, design, and delivery, for both business users and deeper technical or IT audiences. Experience in project managing education engagements curriculum development, or professional services projects. Experience delivering services or content related to Recruitment, Staffing, Human Capital/Talent Management, Human Resources or related discipline desirable, but not required. Proven track record in developing and executing original and innovative technical and related process Java Training Programs, workshops and demonstrations, both in person and virtually, for business and technical audiences; experienced in development of training materials for print or e-learning. Experienced in analyzing, designing, and recommending technical training and business work flow solutions for technical applications. Track record in the configuration, customization, and delivery of technical application services to corporate clients. Experience developing and delivering quality written and verbal presentations and proposals for fee-based services. and related customer use cases. Analyzes customer outcomes of use scenarios and can make business recommendations to variety of audience types. Versatile facilitator of discussion and lab sessions with groups of learners across multiple products or curriculum, in both live and virtual settings. Easily adapts delivery style and format to differing audience needs. Solid content analysis and tailoring skills to specific customer requirements and project types. Totally self-managed in completion of tasks and assignments and in related business and operational processes. Rarely requires coaching in more complex problem solving or client management. Plans and executes on new ideas. Is able to influence and frequently leads team projects and interacts across internal teams. Analyzes and coaches others for development needs. Versatile communicator, written and verbal. Adept at working with technical functionality of software and training content. Delivers to utilization targets, plus quality targets Travel: Average 35-40% of the time, up to 50% during peak. Apply now at [email removed]

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Company Info

Legal Form: Corporation

Company Type: Nonprofit

Company Size: 1001 - 5000

Revenue: 100 - 500 million (USD)

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Job Ads found: 120

Job Ads per Month: 4.1

Hiring Locations: 8

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