Position2

About Position2

Provide helpdesk support and resolve problems to the end user’s satisfaction Monitor and respond quickly and effectively to requests received through the IT helpdesk Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on priority Modify configurations, utilities, software default settings, etc. for the local workstation, projector, EPABX Utilize and maintain the helpdesk tracking software Document internal procedures Assist with on boarding of new employees Install, test and configure new workstations, peripheral equipment and software Maintain inventory of all equipment, software and software licenses Report issues to the Service Desk for escalation Assign users and computers to proper groups in Active Directory Perform timely workstation hardware and software upgrades & updates as required

Synonyms

Technologies (from Job Ads)

Hiring Locations

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Company Info

Legal Form: Inc

Company Type: Private

Company Size: 51 - 250

Revenue: 25 - 50 million (USD)

Job Ad Metrics

Job Ads found: 26

Job Ads per Month: 1.6

Hiring Locations: 1

Data Info