Pinnacle Services

About Pinnacle Services

Overview :This position will be for ProHealth Urgent Care LLC. upon the opening of the facility Responsibilities: This position demonstrates service excellence and positive interpersonal skills in dealing with others including patients of all ages, families, employees, medical staff, volunteers, and community members to maximize communication and productivity. Coordinates patient flow through the patient access area to assure timely registration and arrival to service area. Interacts and works cooperatively with patients of all ages and ancillary departments to assure patient satisfaction. This position may require deployment of legal, ethical and compliance related documents that must be presented and thoroughly explained to the patient at the time of registration. The incumbent will be responsible for maintaining knowledge and deployment of practices used within the department as well as throughout the hospital to address patient questions or concerns. Qualifications: QUALIFICATIONS HS High School diploma required Associates Degree, Preferred, Desired: Knowledge of Health Care regulatory guidelines to include but not limited to HIPAA, AHCA, EMTALA, Sarbanes-Oxley, etc. Knowledge of insurance contracts, collections, authorizations, and pre-certification. Ability to work weekends when necessary. Basic knowledge of Microsoft Word and Excel. Basic knowledge of Medical Terminology. Bilingual (English/Spanish) helpful.

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