PhonePe

About PhonePe

PhonePe is looking for a strong, customer-oriented Manager as part of the customer service The position will report into the Senior Manager- CS operations and will have a team of 15-20 agents reporting into him. As the Manager, you will be responsible for hiring, coaching and building your team to resolve customer issues efficiently and to the best of their satisfaction. You would also be expected to lead by example as a thought leader in identifying and solving customer issues in the areas that your process touches. You will build and manage relationships with internal and external teams to address customer queries. The role will require an openness to learn continuously, strong data orientation, curiosity and an analytical mindset. The role requires prior knowledge of handling Social Media platforms namely Facebook, Twitter and other often used Social media channels

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Company Info

Legal Form: Limited

Company Type: Private

Company Size: 5001 - 10000

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Job Ads found: 6202

Job Ads per Month: 129.2

Hiring Locations: 76

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