Perisher

About Perisher

Hotel Front Desk Receptionists Perisher has two locations which require Hotel Front Desk Receptionists; the boutique, 31-room Perisher Valley Hotel located on-snow in Perisher Valley and The Station located 5km from Jindabyne which offers budget accommodation for up to 1,500 guests. At Hotham, our Hotel Receptionists are a small, close-knit team and are part of our broader Property Operations team which includes Porters and Snow Clearers, Building Maintenance, Cleaners and Office staff. As a member of our Hotels Reception teams at Perisher, your primary role will be to welcome and efficiently check-in and check-out our hotel guests, ensuring their comfort and satisfaction during their stay. You may also be required to accept and process reservations and assist in housekeeping duties from time to time. At Hotham, your day-to-day duties may consist of recommending restaurants to guests, advising them of lesson information or pointing them in the direction of the day spa. Your regular duties will include checking guests in and out of accommodation, making ETA calls to advise of parking permits and bedding configurations, answering phone and email enquiries and taking payments for carparks and extra items required during the guest's stay. This position incorporates an important Guest Services role and will require excellent knowledge of Perisher or Hotham and our products and services (or the ability to quickly acquire such knowledge). As a Hotel Front Desk Receptionist, you will be required to: Respond promptly to all guest requests and enquiries Process and reconcile EFTPOS/cash and online payments Efficiently communicate with colleagues Follow Hotel policies and procedures Show impeccable grooming standards Input reservations into our Property Management System Demonstrate impeccable phone manner and maintain appropriate etiquette. To be considered for this role, applicants must possess: Previous hotel reception experiences A friendly and positive attitude Ability to work well as part of a team as well as unsupervised Ability to work under pressure in a fast-paced environment A high level of quality customer service A demonstrated strong attention to detail Efficiency with time management A demonstrated high level of computer skills, preferably with experience in Property Management Systems. As an employee, you will be required to: Demonstrate Vail Resorts' core Values - Have Fun, Be Safe, Do Good, Serve Others, Drive Value and Do Right Demonstrate and approach to work consistent with and supportive of Vail Resorts' goals, values, policies and procedures Have the ability to embrace all aspects of your job Have the ability to positively work safely alone as well as in a team environment The ability to provide an experience that creates a desire for our guests to return Be punctual, reliable and show up for work in full uniform with an enthusiastic attitude in all weather conditions Develop and maintain excellent relationships with fellow workmates, showing respect to Managers, Supervisors and peers at all times Show initiative in handling routine matters and have quick, thoughtful judgement in any situation.

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Company Info

Company Type: Private

Company Size: 501 - 1000

Revenue: 25 - 50 million (USD)

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Job Ads found: 76

Job Ads per Month: 3.8

Hiring Locations: 4

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