Penn Foster

About Penn Foster

Position Summary: The Digital Assets Coordinator is responsible for the day-to-day work involved with ensuring a quality online experience for Penn Foster students. This includes organizing, maintaining, archiving, and distributing academic content to students via the online student experience, as well as troubleshooting issues that students are reporting. Essential Job Functions: Troubleshoot student issues and correct them to ensure a quality online experience. Solve issues through creative-problem solving and open and collaborative communication. Assist with entering, managing, and reporting on status of technology support tickets. Complete online exam revisions and perform quality checks for online materials, courses, exams, and bills of materials. Prepare and deploy streaming versions of audio/visual files, including course videos and recorded lectures and webinars, to the student's online experience. Create, export, and process web PDFs, online supplements, and other content and media files. Maintain the supplement system and approve the list of course components for inventory. Learn new programs and platforms quickly, drive continuous improvement, and train the team. Support digital assets projects including learning platforms management, content migration, ingestion, client content customization. Review and update the HTML code and CSS within the learning management system to provide quality content to students. Knowledge, Skills, Abilities: Education: Associates Degree or equivalent experience required Experience: Proven experience in being highly organized and process driven. Experience in working and communicating with technology teams. Computer Skills: Experience with HTML and CSS required. Experience with Jira preferred. Knowledge of file formats (print, digital, and video) and strong technical aptitude required. Knowledge of learning technology, such as learning management systems, learning tool interoperability (LTI), common cartridge, and SCORM desirable. Certificates & Licenses: None Other Requirements: Excellent written and verbal communication skills Forward-thinking Ability to learn new tools quickly Flexible and willing to respond quickly to changing priorities Ability to work in a fast-paced, team-based environment Collaborative and professional work ethic About Us: At Penn Foster, we are dedicated to helping over 250,000 students each year achieve their goals through affordable, accessible, career-focused learning. Our mission has remained the same since 1890: to enhance the lives of our students and clients through the acquisition of skills and credentials that can help them work toward their career and life goals. Backed by Bain Capital Double Impact and together with our extensive partner network of leading employers, community-based organizations, and academic institutions, we close skills gaps and are building a workforce that's prepared for the future job market. We aim to help businesses thrive by mobilizing their individual workers and energizing communities with opportunities for growth and progress. We are proud to play a role in the success of over 80% percent of our graduates that see improvement within their careers, as they inspire us to keep finding new ways to further our reach and broaden horizons. Join the Penn Foster movement and start working toward a better future today. What We Offer: We offer a competitive base salary, plus a robust benefits package that includes medical, dental, vision, flexible spending, generous paid time off, paid charity days, parking & commuter benefits, a 401K with a company match, plus free access to all of our online programs. 3uGsbGLd6Y

Synonyms

Hiring Locations

Headquarters

Loading map...

Company Info

Legal Form: Inc

Company Type: College / University

Company Size: 501 - 1000

Revenue: 25 - 100 million (USD)

Job Ad Metrics

Job Ads found: 150

Job Ads per Month: 7.9

Hiring Locations: 7

Data Info