Paris Baguette

About Paris Baguette

SUMMARY: The Director of Training and Development is responsible for leading the Training and Development Team in helping us to achieve our mission to be a world class provider of an obsessive guest experience. ESSENTIAL DUTIES AND RESPONSIBILITIES: Work with PB leadership to develop a learning and development strategy that will enhance the brand, promote retention and assure that the Company has talent ready for the next level of responsibility. Conduct needs assessments to determine the type of training and content needed to deliver measurable results. Partner with the Operations teams to determine performance gaps and to identify, develop and execute the training needed to achieve PB standards. Determine which instructional methods such as individual training, group instruction, lecture, demonstrations, conferences, webinars, digital content, meetings and workshops will provide the best, most cost-effective content delivery to support the business needs Ensure that the methods and materials used for training support the strategy, brand and mission of the company in a cost-effective, fun and motivational way. Supervise the training staff and ensure that they are delivering consistent results and championing the company brand(s.) Strategically develop training content to assure that all employees understand and are consistently immersed in the company culture. Develop metrics that regularly measure the effectiveness of our learning and development programs. Personally facilitate learning and development sessions and ensure that the training team delivers the content consistently, and in a positive, upbeat and fun manner. Manage third party training vendors or programs for both cost and service. Confer with Legal and Risk Management to mitigate liability through effective training initiatives and curriculums. Prepare and adhere to training budgets. Report the results of the training programs to the management of the company. Ability to work extended workdays to the support business as needed. Other duties may be assigned. QUALIFICATIONS: Mustpossess a highly developed sense of customer service and interpersonal skills including high integrity, respect for all individuals (customers, vendors, and employees). Strong critical and analytical thinking skills, and appreciation of diversity (thought, ethnic, gender, etc.) Must be a strong team player and have the ability to work in a fast paced environment Displays a high level of time management and organization skills; while multi-tasking. This team member is also expected to display excellent written and oral communication skills, the ability to adapt to change and good problem solving skills. Minimum of 7 years Training and Development experience required Bachelor’s degree in related field; Master’s degree preferred Excellent communication skills, including written and oral Ability to manage multiple projects Ability to work extended work hours and travel as needed to support business needs. Job Type: Full-time

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Company Info

Company Type: Private

Company Size: 1001 - 5000

Revenue: 25 - 50 million (USD)

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Job Ads found: 155

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Hiring Locations: 16

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