PELCO Group

About PELCO Group

We are recruiting for a full-time Sales Assistant for our Ballycoolin, Dublin 15 site. Please note this is a full-time role, candidates need to fully flexible in their hours of work across 7 days a week and be legally eligible to work full-time. Main Tasks and Responsibilities: Customer Service: · Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based · Show a positive attitude and take responsibility for ensuring customers receive an excellent shopping experience · Deal with all customer queries efficiently, professionally and consistent with store policy · Merchandise shelves, ensuring that all areas of the store are presented to the highest standard · Engage with new initiatives and embrace new ways of working · Professionally handle potentially irate customer in an appropriate and sympathetic manner, endeavouring to find a satisfactory solution. Escalate to the Site Manager as and when appropriate Job Role Specifics: · Ensure and taking responsibility for the efficient day-to-day running of retail unit. · Ensure that the store reflects company’s standards of merchandising, presentation and Customer Care as per training manuals. · Correct operation of the till, processing and recording all sales and handling cash, cheque and debit & credit card transactions correctly, accurately, and quickly. · Ensure the safeguarding of cash while on duty and ensures that all transactions are reconciled. · Ensures shop environment appeals to customer. · Maintains the cleanliness and appearance of the shop area by following checklists on a daily basis and ensures that all the equipment, signs and lights are clean and fully illuminated. · Ensure compliance with all food safety regulations and law specifically the wearing of plastic gloves at all times while preparing or handling food. · Ensure competent and efficient operation of the pumps. Ensure the forecourt area is clean and tidy at all times. · Ensure all bins are emptied on a regular basis or when necessary. · Ensure competent and efficient operation of the car wash. Ensure car wash is in good operative order through keeping detergent stocks at a maximum and ensuring that the temperatures and all other gauges are set correctly. · Maintain service area operation by ensuring that the vacuum, air and water are in correct working order. Report all problems or issues immediately to management. · Competently check in deliveries according to the delivery docket · Strictly follow merchandising and display planograms (pictograms) for stock (ambient, chilled, frozen etc.) · Strictly follow FIFO (first in first out) rule when merchandising · Ensure “facing off” is conducted daily or when required. · Maintain stock levels of the shop's goods and keeps the shelves clean, full, and all stock rotated as per shortest dates. · Ensure all products have price labels attached or on shelf. · Notify the Manager of any particular customer product needs. · Ensure back store area (including staff facilities) is well organised, clean and safe. · Ensure back store stock rotation using FIFO rule to minimise wastage. · Maintain toilets and canteen in addition to tasks as set out by the manager and the site checklists. · Be vigilant at all times to prevent stock losses and wastage. · Conducts stock takes as instructed by Site Manager/Assistant Manager. · Promotes safety by enforcing no smoking regulations and by complying with all provisions of the Petroleum Licence and all other relevant acts as per training manuals. · Report instances to Site Manager/Assistant Manager on any circumstances non-complying with company policy. · Keep good attention to detail. · Attend all training sessions. · Perform any other duties that may be assigned to you by the Site Manager/Assistant Manager. Job Types: Full-time, Permanent Experience: Sales: 1 year (Preferred)

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Company Type: Private

Company Size: 51 - 250

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