Orange County Government

About Orange County Government

Job Title: Assistance Interviewer Overview Orange County, Florida is home to a diverse population of over 1,000,000 residents spanning approximately 1,000 square miles. Beautiful year round mild weather, sunshine, world famous attractions, community and cultural events, plenty of outdoor activities, and miles of nearby beaches help make Orange County a great place to live and work. Does this sound like somewhere you would love to live and work? Are you ready to take the next step in your career? Orange County is pleased to announce an exciting opportunity. We are seeking a motivated, high energy, self-starter to serve in the role of Assistance Interviewer. Performs responsible administrative and caseworker duties in interviewing applicants to determining eligibility for program assistance. Special Must have the ability to communicate effectively both verbally and in writing. Representative Duties Housing Assistance Interviewer Medical Assistance Interviewer Interviews potential clients of County Assistance Programs and determines their eligibility for participation according to programs guidelines. Exercises independent judgement in making eligibility determination, determining financial status, screening for other resources and overall suitability of applicant for program. Interprets and communicates program guidelines. Performs word processing or data entry on a personal computer or mainframe terminal. Prepares forms, documents and correspondence as needed to execute program. Performs basic mathematical calculations. May coordinate the delivery of assistance. Processes interim changes for program participants. Solves routine problems, answers questions, and responds to inquires. Insures compliance with all laws, codes and policies relative to program applied for. Compiles case files, maintains logs, and schedules appointments. Minimum Qualifications Associate’s degree and two years of experience in, case management, interviewing, assessment or administrative experience in the area of social services or public assistance; or an equivalent combination of relevant education, training or experience. Must have the ability to communicate effectively both verbally and in writing. Preferences Bilingual Application Deadline Posting Date: February 27, 2020 Closing Date: March 26, 2020 May close without prior notice Salary $ 15.00 per hour Veterans Preference If you are claiming Veterans' Preference, you are responsible for providing the required eligibility documentation by the close date of the posting. Please submit a cover letter and copies of documents, not originals, to Orange County Human Resources Division, PO Box 1393, Orlando, FL 32801-1393 or fax to (407) 836-0098 (only Veterans' Preference documentation will be accepted by fax). Your cover letter should include the position posting number you are applying for, the title of the position and the last 4 digits of your social security number. Educational Requirements If your education was obtained in the United States, the County recognizes degrees or diplomas which are accredited by an agency recognized by the United States Department of Education (USDE) or the Council for Higher Education Accreditation (CHEA). If you have obtained education from a country other than the United States, your degree or diploma must be evaluated to determine the United States equivalency by a member of the National Association of Credential Evaluation Service (NACES) or the Association of International Credentials Evaluations (AICE) at your expense.

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