Options Community Services

About Options Community Services

ONLINE LEARNING SPECIALIST Permanent Full-time (35 hours per week) Employment & Immigrant Services This position supports the Employment Services and Immigrant Services Divisions to develop and deliver e-learning services to newcomer clients; develop online tutorials/manual for staff/facilitators on e-learning deliverables; maintain LMS (Learning Management System) as needed to support Immigrant Services e-learning services KEY DUTIES AND RESPONSIBILITIES Develop, configure, and upload e-learning content into Moodle/LMS. Upload users and assign roles. Support those who enroll and unenroll users for different courses Recommend best practices in instructional design and course development, such as editing tools and applications Documentation - keep a record of all the courses in appropriate formats Duplicate and restore courses in LMS Monitor usage (active users, disk space, etc.) Troubleshoot with IT on matters related to IS Online Services as needed When needed, attend webinars/conferences to learn how to apply up-to-date instructional methods and technologies Work collaboratively with Programs Managers and assigned staff to discuss e- learning services/curriculum based on client needs Provide staff training including content development (tools and applications) and course- setting such as task completion and certification Develop online tutorials/manual for staff/facilitators on e-learning deliverables Contribute to PQI and Strategic Directions/Goals of Immigrant Services and being proactive in identifying areas for improvement, sector trends, potential partnerships, etc. Represent OCS and participate in outreach activities/special events as required QUALIFICATIONS Education, Training, and Experience Bachelor’s Degree in Instructional Design and/or IT and LMS related experience Experience and strong familiarity with e-learning, graphic design, video editing Minimum 2 years experience in a related position. Class 5 Driver’s License and reliable vehicle an asset. Current Level 1 First Aid certificate an asset. Experience working with newcomers, vulnerable populations and/or volunteers. NOTE: Applicants not selected for an interview will not necessarily be notified. Posted: 01/31/2020 Options Community Services Society is an equal opportunity employer committed to hiring a diverse workforce. OCS Posting #:A21503 Job Skills and Abilities: Excellent Interpersonal Communications skills. Excellent verbal and written skills. Additional language skills relevant to populations served an asset. Understanding of Social Service programming and resources, Multiculturalism and Immigrant/Refugee issues. Strong communication, interpersonal/relationship-building intercultural competency, as well as crisis intervention, conflict resolution, critical thinking and problem solving skills/techniques. Strong level of computer proficiency; in particular, strong Microsoft Word, MS PowerPoint, MS Excel spreadsheet, database, internet/email, scanning skills. Basic Research and Information Sourcing skills. Strong desktop publishing skills (MS Publisher, Adobe Captivate, Adobe Creative Suite, Adobe Prima, HTML 5, Java script/coding). Up-to-date knowledge of Social Media and Multicultural Media. Comfort with website updates (e.g. Wordpress). Ability to work in a fast-paced, multicultural and diverse environment. Ability to work independently, set priorities, manage multiple tasks and meet deadlines. Flexibility and willingness to work outside of regular work hours. Good team work and strong work ethics. Must be sensitive to and respectful of cultural and lifestyle diversity. * An eligibility list will be maintained for up to 6 months

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Company Info

Company Type: Non-profit Organisation

Company Size: 51 - 250

Revenue: 25 - 50 million (USD)

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Job Ads found: 498

Job Ads per Month: 10.2

Hiring Locations: 4

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