One Farrer

About One Farrer

Roles & Responsibilities Reporting to the Manager, Human Resource, the incumbent will be responsible for the end-to-end process of the Learning and Development portfolio. One Farrer Hotel is looking for an incumbent with the following attributes: Has solid communication skills, both written & verbal (Able to speak/write in Mandarin would be an additional advantage). A confident & dynamic public speaker, able to communicate and interact effectively with all levels of an organization. Enthusiastic and positive personality; effective leader and team player, possessing a high degree of professionalism and sound learning & development management capabilities. Strong organizational skills, works well on their own or in a team, able to set and meet deadlines with quality results. Key Roles & Responsibilities: Plan, develop and execute training and development strategies and internal/external programmes. Work closely and support other departments/ divisions for their training needs. Prepare and manage training budget in accordance with the hotel guidelines. Conduct Learning Needs Analysis and keep abreast of developments, trends and best practices to improve training programmes & practices and further enhance the training impact and effectiveness. Develop, review and maintain training management system, policies and procedures for staff training and human capital development. Identify and implement new training interventions and methodologies. Identify and evaluate both existing and new courses to meet organization’s requirements. Handle WSG ATO audit and ensure Company maintains the ATO status in training outline, structure, assessment, etc. Identify potential trainers in the outlets to undergo the Train-the-trainer programme. Plan and execute monthly training calendar and provide monthly report to the stakeholders. Ensure all the learning and development activities are aligned with the organization’s mission and vision. Review comment cards, training surveys, guests satisfaction results and other data to identify areas of improvement. Ensure all adminstration of training records are keyed into the HRIS system accurately. Knowledgeable on latest government grants and training courses and assisting the Manager, HR on sourcing and application/coordination for grants. Assist with managing the training budget in alignment with Human Resources and Hotel's financial goals. Adhere to the 70-20-10 training strategy and ensures that the hotel achieves the company key performance indicators for learning and development. Oversee the internship portfolio by working with various schools on the recruitment of interns/trainees and managing interns/trainees during their internship period. Support the HR Team with various employee engagement initiatives/activities, if needed. Perform any other tasks as required by Manager, Human Resource. Requirements: Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Education/Teaching/Training, Hospitality/Tourism/Hotel Management, Human Resource Management, Others or equivalent. At least 2 year(s) of working experience in the related field and/or industry is required for this position. Candidate must be ACTA/ACLP and/or DACE certified. Must be knowledgeable in using various government portals (E.g. SkillsConnect).

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Company Info

Legal Form: LTD

Company Type: Private

Company Size: 51 - 250

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