Olympus Australia

About Olympus Australia

About us: Olympus is a world-leading manufacturer and distributor of high-quality optical, electronic and precision engineering products, for scientific, medical, industrial and consumer applications. Our mission is to have a profound and positive impact on society by making people's lives healthier, safer and more fulfilling through our products and business activities. Your Opportunity: We are seeking a Full Time Customer Operations Specialist to join us on a 12-month maximum term contract. This role is based in Notting Hill, Melbourne with potential opportunities to work remotely. You will be reporting to the Customer Operations Manager, who is dynamic, supportive, empowering and goes above and beyond to set up her team for success. Our Customer Operations Team are proactive group who are dedicated to our customer, they ensure we meet and exceed expectations and are always looking for ways to do things smarter and faster. The team are the key contact point for Olympus’ customers and are responsible for effective coordination of customer repairs, to enable customers to minimise any patient downtime. Our Customer Operations Team provide coverage for our business Australia wide from 7am – 7pm AEST. Other responsibilities include liaising with staff across the organisation to resolve issues, repair quoting, loan equipment management, credits and customer feedback management. Looking after you: We are committed to ensuring our people are well looked after. In addition to a rewarding and challenging career, we promise to provide you: Competitive package inclusive of superannuation; Participation in our Reward and Recognition Program ‘Shining Stars’; Dress for Your Day; Ability to work flexibly; Community Leave; and Discounts off a large range of Olympus cameras. All about you: To be considered for this opportunity, you will consider yourself to be proactive, customer focused and highly organised. You will have the ability to communicate at all levels confidently and with a personable and professional manner. Experience in utilising SAP and be competent with MS Excel is highly desirable. Ultimately, we are looking for an organised and energetic team player who consistently delivers outstanding service to external and internal customers. Your can-do attitude and skilful problem solving will add value to the team and to our customers. Your environment: At Olympus, we are focused on creating a great organisational culture and a collaborative environment that enables everyone to Shine as a team and as an individual. Our common values of Integrity, Empathy, Long-Term View, Agility and Unity form the foundationof our culture and guide our behaviour – empowering us. This is how we make people’s lives healthier, safer and more fulfilling. For a confidential conversation please call Sarah Kennedy on 03 9271 5558 or apply now. To view a copy of the Position Description, please visit our company careers page: www.olympusaustralia.com.au. No Agency assistance required at this time. Olympus Australia is an Equal Opportunity Employer

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Company Info

Legal Form: Ltd

Company Type: Public

Company Size: 51 - 250

Revenue: 100 - 500 million (USD)

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Job Ads found: 110

Job Ads per Month: 3.0

Hiring Locations: 6

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