Nitto

About Nitto

Location of employment: Mansfield, United Kingdom Responsible to: Procurement and Planning Manager Main purpose of the job Develop and maintain on time delivery, quick response to customers. Interact with customers to provide and process information in response to enquiries, concerns and requests about products and services. Manage logistic flow effectively to meet customer’s needs and requirements. Work within the team to ensure a prompt, high quality customer service is assured Identify process improvements and where applicable, work with the Procurement and Planning Manager to implement and maintain improvements Work with the wider team on the end to end process (Technical Sales Support, Quality, Production, Finance) Key tasks Respond promptly to customer enquiries and requests by telephone, electronically or face to face. Process customer orders, forecasts, forms applications and requests. Control all customer specific requirements related to mass production process. Raise activations. Also Item Change Requests as and when required. Prepare pick lists and delivery notes, liaising with production and customers for updates. Arrange transportation effectively. Finish goods stock level monitoring including consignment stock. Returnable box control and ensure sufficient boxes are available. Maintain necessary data bases. Identify problems in relation to customer service and logistics. Participate feasibility meeting and take necessary actions in relation to customer service and logistical arrangements in order to prepare mass production. Other Duties Liaise with Sales department for any issues with related to customers. Liaise with Production, Material Controller with any changes including urgent orders. Provide support in any other departments Support with internal audits Any other duties could be instructed by management as and when requires. Skills & Qualifications Responsible person who will work on their own initiative, capable of analysing a situation. Experience in customer service and logistics. Geographical knowledge both national and international. Pro-active, approachable and outgoing attitude Good eye for detail and good accuracy Flexible approach to doing overtime and receiving training Business Admin (an advantage) Experience of working on data bases, SAP, Word, Excel Team player Our Offer Here at Nitto UK we are a small diverse team who are able to respond to the ever changing needs of the customer and the market. If you enjoy a challenge and like to work across teams then Nitto UK is the right team for you to join. Our reward to you is the opportunity to work as part of a global organisation where you can build upon your current skills and experience and grow with us. Apply If you think you have the required skills and experience to meet the role requirements, please forward your CV and supporting letter in the first instance to Carolyn Hancock, HR Manager. E-mail: [email removed]

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Company Info

Legal Form: Inc

Company Type: Public

Company Size: 51 - 250

Revenue: > 10 billion (USD)

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Job Ads found: 93

Job Ads per Month: 3.4

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