Nexicom

About Nexicom

~*Nexicom is looking for an enthusiastic individual that is willing to give Exceptional Customer Service, to fill a One Year full time contract position. *~ Position Overview: * Nexicom offers a fast paced, high energy, customer centered work environment. We offer: · Competitive wages starting at $16.00 · Positive work culture · Excellent company benefits including both Health and Dental · Matched Pension Plan · Yearly performance reviews · Access to courses and training for continual learning and development Key responsibilities include: · Providing an excellent customer experience; · Listening to customers and assisting with signing up for the service they need and want; · Answer inbound calls and place outbound calls to customers while adhering to policies and procedures; · Address customer complaints and respond to difficult inquiries, over the phone, through email and face to face; · Process new accounts and update customer information as required; · Ensure customer retention and satisfaction; · Proactively manage and resolve customer satisfaction issues; · Maintaining service levels and achieving business and performance goals and objectives Requirements: · Customer service/inside sales experience · Demonstrated ability in self-motivation with the ability to work with limited supervision · Effective interpersonal and communication skills · Demonstrated ability to multi-task and meet deadlines · Ability to work well within a team environment · Proficiency with MS Office Programs above average keyboarding skills · Ideally you possess a post-secondary education (or and equivalent combination of training and experience) Condition of Employment: As a condition of employment and in order to comply with industry related data security standards, this position is subject to the successful completion of a Criminal Background Check. Job Types: Full-time, Contract Salary: $16.00 /hour Experience: customer service: 1 year (Preferred) Education: Secondary School (Required)

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Company Info

Legal Form: Inc

Company Type: Private

Company Size: 51 - 250

Revenue: 5 - 25 million (USD)

Job Ad Metrics

Job Ads found: 22

Job Ads per Month: 1.6

Hiring Locations: 1

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