NetDocuments

About NetDocuments

Company Summary Founded in 1999, with more than 2,500 enterprise customers worldwide, NetDocuments is the legal industry’s most trusted cloud-based content services and workflow platform. Complete with state-of-the-art built-in security, compliance and governance solutions, NetDocuments offers document management, email management and collaboration technology complete with disaster recovery, enterprise search, and matter centricity features. Summary/Objective Deliver technical training and manage the certification program for the NetDocuments worldwide Channel Sales Partners. This individual will be responsible for performing and coordinating all training related activities. It will involve collaboration with product and support teams to ensure a continuous quality of knowledge and a high caliber of training delivery is being performed. We will encourage consistent feedback from the “partner front lines” providing insights for training quality and to other peers at NetDocuments. Essential Functions Energetically lead technical trainings to inspire and prepare partners to take certification exams Develop, prepare and maintain training courses and related certification tests Maintain knowledge of the course materials to effectively deliver training in a professional, articulate and efficient manner Leverage multiple training techniques, including classroom facilitation, webcasts, presentations, hands-on demonstrations and self-directed materials Assist with ad-hoc projects or tasks related to the NetDocuments Channel Partner program Provide ongoing technical support to channel partners as they follow up on trainings and implement to customers what they have learned Experience working directly with Enterprise-level Cloud applications and demonstrating an understanding of the challenges faced in the business-to-business sales and technical environments Foundational understanding of business IT infrastructure and technical skills to deliver outstanding training and support Solid understanding in training strategy and instructional design An ability to articulate use cases and applications of technology in a variety of industries, particularly with business professional industries, such as legal, financial services, accountants, health care, etc Proven ability to thrive in a constantly changing environment, be a self-motivator with a passion for innovation and willingness to challenge the status quo in a positive and collaborative manner Enablement for internal and external partner eco system Competencies Creative problem-solving Passionate Self driven Relationship Builder Organizational Skills Communication Proficiency Presenting Collaboration Skills Customer Orientation Problem Analysis Business Orientation Required Education and Experience Bachelor’s degree or equivalent required 3-5 years of experience in technical pre-sales, consulting, technical support for business end-users and administrators NetDocuments is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements, individual qualifications, without regard to race, color, religion, sex, (including pregnancy), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity and/or expression, military and veteran status, or any other status protected by laws or regulations in the locations where we operate. NetDocuments believes diversity and inclusion among our employees is critical to our success, and we are committed to providing a work environment free of discrimination and harassment.

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Company Info

Legal Form: Inc

Company Type: Private

Company Size: 51 - 250

Revenue: 100 - 500 million (USD)

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Job Ads found: 73

Job Ads per Month: 2.5

Hiring Locations: 5

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