Mustek

About Mustek

Company Mustek Limited Reference # Office Manager - Kimberley Published 10/02/2020 Contract Type Permanent Salary Market Related Location Kimberley, Northern Cape, South Africa Introduction The Office Manager is responsible for implementing business growth initiatives, organizing and coordinating office operations including procedures in order to ensure organisational effectiveness. In addition, this job incumbent will be responsible for promoting and selling Mustek's products and services to key accounts / government customers / dealer channel and retail clientele. Job Functions Management Industries ICT - Information & Communications Technology Specification Office Operations: Making accurate, rapid cost calculations, and providing customers with quotations. Negotiate the terms of agreement and closing sales. Represent Mustek at trade exhibitions, events and demonstrations. Advise clients on forthcoming product developments and discussing special promotions. Record sales and order information and sending copies to the sales office. Understand and successfully complete the sales cycle to meet monthly targets. Responds to messages received through e-mail or telephone. Take steps to ensure messages are being responded to when not available. Attend product training programmes and study and know the relevant product range. Learn and retain product specific information as it pertains to the position. Actively solicit for all Mustek product opportunities, referring leads as appropriate. Provide quality service to Mustek's internal and external customers in all assigned tasks, while upholding Mustek's Service Excellence Values. Manage and Lead Team: Actively and effectively provide leadership to the office (staff) in terms of driving accountability, advising, coaching, resolving interpersonal conflict timeously and constructively, etc. Maintains office staff job results by supervising, planning, monitoring, and appraising job results of staff in line with communicated targets and/or tasks and responsibilities assigned. Sales Strategy: Review your own sales performance, aiming to meet or exceed targets. Take responsibility for the overall performance of the branch and implement initiatives upon consultation with the Regional Branch Manager to grow Mustek business in Kimberley. Keeps management informed by reviewing and analysing reports; summarizing information; identifying trends Work closely with the internal team members and external Sales and Service teams to insure high customer satisfaction. Identify new markets and business opportunities and convert dormant customers to active customers, whilst servicing existing customers with a sales strategy to fit each client's requirements. Account Standards: Maintain and develop relationships with existing customers via customer visits and meetings, telephone calls and emails. Follows-up with work in progress to ensure customer satisfaction and prompt delivery of goods Provides customers with necessary product support and basic technical support and maintain the relationship between the customer and Service. General: Ad hoc duties as required by the needs of the business Must be willing to travel Requirements Qualifications and Experience: Matric Qualification in sales and/or marketing would be advantageous Driver’s license Minimum 4 years’ experience in a sales target driven environment, corporate/retail sales with account management experience (within ICT would be an advantage) Skills and Knowledge: Superior people skills Excellent motivational Skills Strong leadership Skills Excellent organisational Skills Sound written and verbal communication skills Knowledge of ICT industry Sales and marketing principles Good understanding of entrepreneurial and commercial objectives Knowledge of sales strategies and concepts Good understanding of developing sales reports Exposure to chain stores Computer knowledge, specifically MS office applications Knowledge of Budgeting, principles etc. Job Closing Date 13/02/2020

Synonyms

Technologies (from Job Ads)

Hiring Locations

Headquarters

Loading map...

Company Info

Legal Form: Limited

Job Ad Metrics

Job Ads found: 154

Job Ads per Month: 5.9

Hiring Locations: 3

Data Info