Mills & Reeve

About Mills & Reeve

Birmingham, Full Time, Permanent What does the role involve? This role is to provide a full helpdesk and IT support service to all staff, primarily focusing on the staff in the Birmingham Office but also providing remote support to staff in Norwich, Cambridge, London, Manchester and Leeds Offices. Why should I apply? The firm has been named for a record 17th year running as one of the 100 Best Companies to Work For in The Sunday Times' annual survey and is one of only a small number of organisations nationally to have achieved a listing for 17 years running, and the only UK law firm. We have also achieved the much sought after Two Star Accreditation and been named as one of 100 Best Mid-Sized Companies to Work For as a result of outstanding levels of staff engagement and the firm's commitment to creating a positive working environment for all employees. What experience is required? Given the challenges of this role, it is likely that your background and experience will show: A minimum of 1-2 years' experience of working in an IT Helpdesk environment You have some awareness of data networking You are familiar with workings of laptops, PC hardware, printers and scanners. The role additionally requires someone who: is self-managed and confident in setting and prioritising their own work agenda. Meeting targets and fulfilling agreements even when adverse circumstances prevail. has excellent written as well as verbal communication skills and so is able to demonstrate that they can convey complex matters in a way that different audiences can understand. is confident and able to build sustainable relationships with clients, lawyers and internal colleagues is organised and methodical in how they approach their work. has excellent attention to detail. Understanding and keeping the user's needs continually in mind when taking actions or making decisions. is a team player and is willing to take on new responsibilities and challenges.

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Company Info

Legal Form: LLP

Company Type: Private

Company Size: 501 - 1000

Revenue: 100 - 500 million (USD)

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Job Ads found: 316

Job Ads per Month: 5.6

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