Metroland Media

About Metroland Media

OUR DESCRIPTION: ABOUT US Metroland Media is a dynamic Media Company delivering vital business and community information to millions of readers across Ontario each week. With a healthy product offering in-print, online, trade shows and distribution networks, no target is unreachable. We are Ontario's largest and most successful community news and information source, provides local news and multi-media marketing solutions in Canada's heartland. Metroland's diverse array of on-line products are visited by over 4 million unique visitors each month and print products are in the hands of more than 4.5 million customers a week. We continuously bringing new and acquired online products to market in order to provide our customers with a one-stop, comprehensive marketing solution. To connect with us, visit www.metroland.com. THE OPPORTUNITY You will work amongst a dynamic group of advertising professionals as part of strong Advertising Coordination team offering CRM and campaign booking support. You will also be the expert in our systems and procedures guaranteeing that we maintain the highest level of execution. Fluency in Microsoft products will guarantee you are quick to provide reports and be able to access the success of events and initiatives that are taking place on the sales floor. KEY ACCOUNTABILITIES Provide administrative support to the Advertising department and liaise with customers and Sales Managers, Production and Editorial department. Provide excellent customer service by responding to direct enquiries, address concerns in a timely manner in addition to building and maintaining positive relationships with customers. Provide support for Account Managers utilizing Sales Force & AdPoint. Assist in organizing sales packages and coordinate with inside and outside sales. Analyze and create sales reports and coordinate, implement and monitor success of sales promotional campaigns. As part of this role, you will be required to handle credit card information. Metroland Media is a PCI compliant company and requires people in this role to take PCI training to handle cards in a safe and compliant manner. Complete other duties as may be assigned. WHAT WE'RE LOOKING FOR Minimum 1 year of experience in an office setting or related administrative role and previous experience in a sales environment. Proficient computer skills in Microsoft Word and Excel. Strong communication skills both written and verbal as well as a competent listener. Effective organizational skills, ability to manage time and prioritize tasks appropriately. Ability to excel in a fast-paced, deadline driven and demanding environment. Customer focused professional with strong interpersonal skills. Ability to build and develop effective relationships with clients and team members. Concurrently manage both sales assistance and administrative responsibilities. OUR AODA COMMITMENT Metroland is committed to accessibility in employment and to ensuring equal access to employment opportunities for candidates, including persons with disabilities. In compliance with AODA, Metroland will endeavour to provide accommodation to persons with disabilities in the recruitment process upon request. If you are selected for an interview and you require accommodation due to a disability during the recruitment process, please notify the hiring manager upon scheduling your interview.

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