Matrix

About Matrix

ROLE PURPOSE Are you a natural people person with excellent organisational skills? Are you looking for a new challenge with an exciting and innovative agency? We are looking for a Receptionist to join our fantastic team at Matrix. You will be the first point of contact for the business and so being enthusiastic, warm and welcoming is a must! We are a busy office where no two days will be the same. As Receptionist, you will act as the primary point of contact for clients and the business, upholding professional and friendly standards at all time. You will work closely with our PA/Office Manager to ensure the smooth running of the day-to-day administration of the office. ABOUT US We are an internationally recognised and award-winning product design, development and sourcing agency. We are a team of dreamers, innovators, and doers working to develop brilliant products for incredible brands. At Matrix, our strong company culture really sets us apart - we are fast paced, non-corporate and are always looking forward, whether that be new processes, products or people-based initiatives. We look for people who have drive, show curiosity, take ownership and relish building relationships. KEY RESPONSIBILITIES Be the first point of contact for both employees and clients. Recognising key members and guests, greeting them by name and building strong relationships. Manage meeting room diaries, regularly reviewing meeting changes and always planning ahead. Manage business communication – answering calls and emails and ensuring accurate messages are relayed to the relevant individuals. Accountable for processing all incoming and outgoing post/deliveries Manage the upkeep of the kitchen, all communal areas, meeting rooms and external grounds, ensuring high standards are maintained at all times. Offering fresh ideas and suggestions of how we keep this fit for purpose as the team grows. Responsible for managing a smooth new starter experience, ensuring a fully functional workspace is set up, creating a great first impression. Deliver the office induction and office tour to integrate new starters, ensuring new starters are equipped with essential knowledge. Assist in weekly and scheduled events, such as the MD update, Lunch and Learns and team activities. Escalate any maintenance issues to our PA/Office Manager, and ensure you are following up on any contractor bookings or visits planned. Process stationary, food and beverage orders guaranteeing adequate stock levels at all times and budgets are adhered to. Play a key role in enhancing the culture at Matrix, rolling out team activities and initiatives that fit Matrix values. Assist the PA/Office Manager in managing budgets for your department, tracking spends and regularly reviewing contracts and suppliers. Implement and maintain office procedures, ensuring necessary information is communicated to the team. KEY EXPERIENCE & ATTRIBUTES NEEDED Office & Receptionist – previous experience is essential Communicator – You have excellent verbal and written skills and understand the importance of your communication style, allowing your personality to shine through. Friendly and positive attitude – you are the first person people see when they walk through the door so a welcoming and friendly approach is a must. Problem solving - You approach a problem with the aim of finding a solution – saying no is your last resort. Switched on, always thinking ahead – whilst the task at hand is important, we love curious minds, who consider the bigger picture. Organised – You are organized and have a slick running operation; people know they are in safe hands! Quick learner – You learn quickly and record your processes, setting yourself up for next time. You know when to reach out for help, and in doing so, you broaden your knowledge. Relationship builder – You enjoy getting to know your colleagues and see yourself as one big team. You love to learn about different people and their interests, utilizing the knowledge to positively impact culture through initiatives at Matrix. Team Player – whilst a lot of the role requires you to work independently, you consider yourself part of the team. You are someone who takes a genuine interest in their company and work, getting involved in events and workshops on offer to learn more. No job is too big or small – you’re able to tackle the small tasks with the same enthusiasm as the big tasks High standards – you have a real sense of pride in your area, ensuring high standards at all times. Life at Matrix Matrix is committed to promoting a positive workplace culture by rewarding people for the great work they do. Here are just some of our fantastic benefits you’ll get when you join us! Unlimited holiday Flexible working Early finish Fridays Team Events & Socials Monday breakfasts Friday drinks Private Insurance Pension Season Ticket Loans Matrix is dedicated to creating a diverse environment and is proud to be an equal opportunity employer. Unfortunately, due to the high volume of applications we receive, we are unable to reply to everybody. Benefits: Discounted/free food Casual dress Wellness programmes Subsidised gym membership Company events & social hours Job Types: Full-time, Permanent Experience: receptionist: 1 year (Preferred) Administrative Duties: Scheduling Carrying out requests from management as needed Maintaining stock and ordering supplies Answering emails and sorting post Answering phone calls and transferring them as necessary Managing website functions and social media Greeting and welcoming visitors Financial Duties: Purchasing

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Legal Form: gmbh

Company Type: Public

Company Size: 51 - 250

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Hiring Locations: 67

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