Mall of America

About Mall of America

PURPOSE: To ensure guests, tenants and employees at Mall of America (MOA) have a positive experience by providing service related to guest safety and guest relations through the enforcement of the Parental Escort Policy. ESSENTIAL DUTIES: Enforce and ensure compliance of the Parental Escort Policy Act as a liaison between youth and MOA Security and/or Law Enforcement Perform various guest relation activities including but not limited to, providing directions to guests, assisting in the location of lost persons, etc. Provide outstanding internal and external guest service at all times Utilize quick decision making skills and sound judgment while acting in accordance with MOA Security policy and procedure, as well as state and local statutes Ensure proper radio traffic, which includes keeping MOA Security Dispatch and Supervisors informed of all pertinent incidents and activities according to MOA Security Department guidelines Respond to incident calls as directed by Dispatcher or Supervisor which may include providing first-aid or CPR in life threatening situations and answering requests from police officer and/or EMS services *Complete accurate reports as required, including incident, accident or personal injury reports *Uphold high personal and professional standards as set forth by the MOA Security Department ADDITIONAL DUTIES: Monitor safety awareness practices among MOA staff and tenants; promptly identify and report any hazardous conditions according to procedure Occasional security details may be required May be assigned to the following areas: foot patrol, special events conducting crowd control, or stationary posts monitoring access to restricted areas Perform other duties as assigned PREFERRED SKILLS, KNOWLEDGE AND ABILITIES: Post-secondary education Two years of on-the-job experience related to youth and/or corrections Training in first aid, CPR, and related public safety skills PHYSICAL JOB REQUIREMENTS: Walking - Frequently 90% Standing - Frequently 90% *Reaching at or below shoulder level - Frequently 90% *Bending - Occasionally 30% *Stooping/Squatting/Kneeling - Occasionally 30%

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Company Info

Company Type: Private

Company Size: 1001 - 5000

Revenue: 5 - 25 million (USD)

Job Ad Metrics

Job Ads found: 269

Job Ads per Month: 6.1

Hiring Locations: 3

Data Info