Maldon District Council

About Maldon District Council

This is an exciting job role, if you love working with customers in a fast pace environment that offers a diverse environment where no day is the same; this could be for you. Customers are at the heart of everything we do at Maldon District Council. These roles are at the centre of the organisation and you will assist in providing a front-line response to customer enquiries and play an integral part in the consistent delivery of a reliable and professional service. In these roles you will assist in the day to day completion of the team workload to achieve high performance, with a customer centric focus. With a strong customer focus and “right first time” approach to service delivery you will inspire and champion the council’s Customer Strategy and help to deliver our programme of transformation. To succeed these roles, we need you to be able to demonstrate good communication and organisational skills and enjoy working in a busy environment. You should be able to use IT systems and have a good academic background. About this role You will be required to respond to a wide range of queries from customers and residents regarding waste, planning and environmental issues using our CRM system, telephone and written correspondence. We are looking for someone that is be enthusiastic with a flexible approach and has plenty of experience dealing with customers. The successful candidate will be confident using IT equipment and packages competently and able to undertake general administrative work. A knowledge of the Council, its’ functions and the district would be an advantage but is not essential to succeed. For an informal discussion about this position For further information about the role, please contact Jo Bratt or Luke Daley on 01621 876206 or download and read the job description. To apply Complete the application form online. CVs will not be accepted. Please note: All interview notifications will be sent via e-mail. Please ensure you provide an e-mail address so that we can make contact with you.

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Company Info

Company Type: Private

Company Size: 51 - 250

Revenue: 5 - 25 million (USD)

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Job Ads found: 44

Job Ads per Month: 2.0

Hiring Locations: 1

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