MRC Global

About MRC Global

Roles & Responsibilities Customer Relationships Prompt resolution of customers concerns and inquiries. Including QA documentation. (Customer maybe direct or indirect) 100% Advice to customer of late deliveries. Understanding customers businesses and processes. Proactive identification of product and service solutions for projects and allocated customers. Tailored customer service and quotation needs. Customer appreciation. Key Intelex entries as required to capture customer feedback and product quality issues. Prompt attention to incoming calls / emails. Influence customer valve and actuator specifications to align with MRC Global core supplier and product offerings. You may be required to make customer calls with MRC Global Regional Sales Managers, Key Account Managers, Sales Representatives and Sales Managers. Deliver Sales to Budget and Margin Deliver and exceed VEC sales and margin expectations along with OTD (On Time Delivery) performance targets. Proactively participate in application of product strategies for pareto products. Maximise freight recovery. Maximise freight inwards charges. Generate new project business in collaboration with MRC Global General Manager Sales / Valve & Automation, National VEC Manager, Sales Representatives, Key Account Manager and Regional Sales Managers. Up sell at every opportunity, valves “Do you want fries with that?” All sales opportunities recorded in SAP and monitored using Open Quote System / MRC Global Tender Management System. Maximise margin on orders through negotiation with suppliers and stockists. Quote / Order Management Participate in profitability reviews of each customer to enable maximum return on quotations. Complete Tender Contract Approval Form (TCAF) and Supplier Risk Assessment (SRA) where applicable. Participate in implementing strategies for margin enhancement for non-profitable customers. Participates in a quarterly review of quotes with MRC Global General Manager Sales / Valve & Automation, National VEC Manager, Sales Representatives, Key Account Manager and Sales Managers. Take ownership of allocated inquiry base. Record all quotes in SAP / MRC Global Tender Management System.

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Company Info

Legal Form: AS

Company Type: Public

Company Size: 5001 - 10000

Revenue: 2 - 5 billion (USD)

Job Ad Metrics

Job Ads found: 589

Job Ads per Month: 12.3

Hiring Locations: 36

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