LEWIS

About LEWIS

About LEWIS LEWIS is an integrated communications agency that has gone from start-up to multi-national in a little over two decades. The company now has 27 offices worldwide, over 550 employees and revenue of $64m. Its success is due to a combination of factors: talented people delivering award winning campaigns; expanding client relationships into new markets or services; making strategic acquisitions. Its people, agency and campaigns have won many prestigious awards in recent years including European Excellence Awards, Digital Impact Awards and ICCO. Central to the growth has been the policy of reinvestment, with the majority of profits returning to the company to propel development. This is possible because the company is independently owned. What we look for in our people Agile, bold, collaborative, inquisitive and spirited. These are the values sought in every person at LEWIS. As the company evolves, grows and expands, it wants people who recognise the need to think differently. To understand the full marketing communications mix, even if a specialist in a particular aspect. We want all our people, whether a paid media specialist or media strategist, graphic designer or analytics manager to have an appreciation of the wide and deep capabilities available to clients that work with LEWIS. Our people need to be agile to opportunities; bold in their approach; collaborate with colleagues across different services or offices to deliver amazing work; keep learning and challenging the norm; be spirited and committed to develop themselves, their colleagues and the agency. Purpose of the role The Account Coordinator is a media focussed role that also provides administrative support to the wider Account Servicing team. The role requires the ability to handle a number of tasks and projects at any one time, working to deadlines and proactively pursuing activity. The Account Coordinator will develop a clear understanding of the team’s requirements and objectives, be proactive in attitude and supportive to the team at all times. Key responsibilities and tasks Client Management Assists the team with the management of client accounts and projects, helping to establish LEWIS as an invaluable long-term partner for marketing and communications services Coordinates communication (including meetings and reviews) with clients, adhering to deadlines and client service level agreements Supports the new business process by providing research and coordination Assists with the coordination of press tours, events and review programmes Media Relations Understands and avidly follows the news agenda, positioning clients and products within context Researches and identifies appropriate journalists, bloggers and analysts on an on-going basis Develops media and blogger relationships for self and on behalf of the team Monitors relevant news sources and alerts the team to relevant breaking news opportunities Develops an understanding of strong news angles and media opportunities, escalating these to more senior team members Organises and coordinates media interviews and press briefings Content Drafts a broad range of written materials including biographies, briefing documents, media alerts, soundbites, Q&As, backgrounders and boilerplates Creates press materials and compelling content for both traditional and digital media Creates valuable and insightful briefing sheets to assist clients with their press communications Develops and shares knowledge around how to find a good news angle or hook Focuses on improving writing ability, adapting and refining style to suit the needs of the client Digital / Social media Uses social media platforms to expand own network, develop media relationships and positively impact client results Provides social media insight as well as execution and management of related digital activity Team working and development Ensures personal and deliverable client objectives are met on an on-going basis Accurately reports activity levels and regularly completes timesheets to ensure correct allocation of client and team duties Escalates general new business requests to appropriate team members Works closely with line manager to maximise own strengths, improve weaknesses and support individual and team career development Regularly attends LEWIS training sessions and daily press briefings to enhance skills and develop knowledge Reporting and analysis Tracks and reports on media activity, including coverage reports, press clippings, online media engagement, showing progress using metrics Ensures that all account activity and results are reported back to the Senior Account Executive / Account Manager / Account Director Communicates account performance internally at account reviews Provides reports to the Account Director or senior management team on request General Supports the Account Servicing team on ad hoc initiatives and projects Takes a proactive role in promoting the LEWIS brand, its work, identity and values Supports the HR / talent team by promoting both internal and external opportunities at LEWIS across social media and via the referral scheme Contributes and supports the continuous improvement of systems, practices and policies Supports the Office Coordinator with front desk duties when required, including opening the office About you A communications or marketing related degree (or equivalent) Ideally, experience of working in a PR, marketing or digital communications environment Attention to detail Proven written ability in English and local languages Creative thinking Confident presentation skills Keen interest in the media: print and broadcast Calmness under pressure and ability to achieve tight deadlines Clear interest in current affairs and news agenda This job description is not intended to be an exhaustive list of the responsibilities for this role. Other responsibilities may be added from time to time.

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