L3Harris

About L3Harris

Field Service Engineer Portlaoise/SW Dublin – Ireland The Company L3HARRIS Security & Detection Systems is part of the L3HARRIS Commercial Aviation Sector which is a leading global provider of high value complex automation and control solutions to airports and to the wider aviation sector. Our success is built on our highly valued people who are passionate about customer satisfaction, who foster a winning ‘can do – get it done’ culture and who support our core values of Integrity, Excellence, Accountability and Respect. We focus on continuous improvement and excellent execution in everything we do with innovative leadership embracing the highest level of ethics and integrity. We would love to hear from talented candidates who are passionate about working for a dynamic international business and share our passion and value our culture. What you’ll be doing We’re looking for a Qualified Field Engineer to join our team at our highly successful Ireland operations hub. Reporting to the Manger - Field Support, you’ll be supporting on site installation, troubleshooting and ongoing maintenance of airport security systems at our highly valued client’s sites. Key Responsibilities: Working under limited supervision and usually acting independently, you’ll be responsible for performing a wide variety of technical support activities by installing, troubleshooting, maintaining and servicing x-ray and CT based security systems at customer sites. Typically handles complex products and/or problems and may provide technical guidance to lower level technicians. Helps develop and maintain relationships and favorable contacts with current and potential clients such as DAA, Belfast, etc. Helps ensure unparalleled client satisfaction through the delivery and maintenance of best-in-class security and detection products and related professional services. Theses duties and responsibilities may change from time to time without notice and include but are not limited to the duties described below. Essential Duties and Responsibilities: Works a rotating shift pattern which supports Dublin & Cork Airports and other regional customers. Coordinates the planning and delivery of preventative maintenance (PM) services on various types of security search equipment at airports and regional customers. Coordinates and provides support to regional customers by installing, calibrating, maintaining, testing, troubleshooting and repairing of x-ray and CT based security systems of a highly complex nature. Prepares and conducts formal and informal training courses for customer personnel in the operation and maintenance of systems and equipment. Provides on-site technical and operator training. Works with customer via phone or person to identify operations/technical problems. Responds to customer complaints and questions until resolved. Troubleshoots and diagnoses system/equipment interface problems by phone support, direct deployment or remote diagnostic SW, during installations or routine preventative maintenance. Acquaints customer personnel with the full capabilities of the equipment and/or systems for the immediate operational requirements. Advises customer of all equipment changes and authorized modifications. Conducts local visits to customer sites (airports) to help determine requirements, needs, and perceptions. Attends OEM training on all job related products Completes CRM and submits all required admin to agreed deadlines Education and/or Experience: Graduate of technical school / or military training in electronics engineering technology. Typically possesses more than five (5) years’ experience in field service environment with at least two (2) of which have been with a directly applicable industry and specific highly skilled knowledge of x-ray, CT technologies, and company’s products and equipment. Other Skills and Abilities: Excellent customer interface, presentation and communication skills, both verbal and written are required. Knowledge of complex digital and analog circuitry is required, Linux a plus. Knowledge of complex mechanical systems, familiarity with test equipment (DVM and oscilloscope) and experience with High Voltage and X-ray producing equipment preferred. Team player with ability to prioritize and work under pressure in a fast-paced environment with minimal oversight. Ability to perform multiple activities simultaneously and independently. Must be available to travel throughout Ireland on short notice, work non-standard hours, travel on weekends, and assist other field sites as required. May be required from time to time to lift heavy weights. Location: - Based in Ireland, but supporting global business Job Types: Full-time, Permanent Experience: Customer faceing field service: 3 years (Required) Servicing X-ray scanners and CT machines: 3 years (Required) DVM and Oscilloscope: 3 years (Preferred) Education: Advanced/Higher Certificate (Required) Location: Port Laoise, County Laois (Preferred) Licence: driving (Required)

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Company Info

Legal Form: Inc

Company Type: Public

Company Size: 1001 - 5000

Revenue: > 10 billion (USD)

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Job Ads found: 17566

Job Ads per Month: 358.5

Hiring Locations: 210

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