Konica Minolta Business Solutions

About Konica Minolta Business Solutions

Konica Minolta is innovative, robust and continually evolving. From printing, scanning and copying to cloud storage and robotics, our award-winning products and solutions help companies to transform and move information faster. Our people make this possible. We strive to create and maintain an inclusive workforce as diverse and capable as our class-leading solutions. We actively encourage women and those from diverse backgrounds to apply for our roles. This role is a key resource within the Konica Minolta team and is responsible for providing hardware and software support to All Konica Minolta offices around the states. You will work closely with other team members, Infrastructure team and the IT Support Team Leader, providing 1st level support over the phone as well as walk ups and ensuring the smooth operation of internal hardware and software. This role is available on a full-time basis between 9:30am-6:00pm. Requirements: Provide level 1 technical support to the business including hardware, software and printers Ensure end users have access to hardware and software as appropriate for their role. Includes allocation, connection and managing hardware faults. Troubleshoot and resolve network performance and infrastructure issues, escalating when necessary Maintain an asset register including hardware, software and phones Excellent communication and partnering skills and ability to establish relationships and engage with stakeholders A proven capacity to set priorities, manage multiple projects simultaneously and respond to critical deadlines Strong attention to detail and well-developed analytical skills Skills Practical experience with remote support Excellent communication skills, both written and verbal Ability to translate complex technical concepts to non-technical audiences High developed problem solving and on the spot troubleshooting Ability to work without supervision and show initiative to plan out days Office 365 experience Active Directory, Group Policy experience Benefits: You will enjoy a collaborative team culture where you will be supported and empowered to contribute your ideas and identify opportunities to develop your team and yourself. We are dedicated to the values of diversity and inclusion and have a firm commitment to ethical practices and corporate responsibility. Konica Minolta is committed to providing a working environment that is inclusive and fair to both women and men. Progressive policies such as our domestic violence policy; paid parental leave and flexible workplace policies enable our people to balance work and life responsibilities. We have been thrilled to receive a citation from the Workplace Gender Equality Agency (WGEA) as an Employer of Choice for Gender Equality 4 years in a row.

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Company Info

Company Size: 5001 - 10000

Revenue: 1 - 5 billion (HKD)

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Job Ads found: 230

Job Ads per Month: 5.2

Hiring Locations: 5

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