King

About King

Summary The Department of Human Resources (DHR) is seeking an experienced Alternative Dispute Resolution (ADR) professional to join our fast-paced, dynamic team. The ADR Mediator is responsible for providing mediation, facilitation, coaching, and other dispute resolution services for individuals and groups in King County as well as the inter-agency dispute resolution services through the Inter-Local Conflict Resolution Group (ILCRG). Our ideal candidate will have experience mediating and negotiating skillfully in tough situations in a fair and diplomatic manner. The ADR professional must be highly competent in conflict resolution with a passion for pursuing the program's goals with energy and drive. Alternative Dispute Resolution Program The King County ADR Program services include conflict coaching, mediating and facilitating complex work place and public interest disputes, training in conflict resolution, communication and negotiation, facilitating collective bargaining discussions, and chartering and facilitating labor management committees. The ADR Program is dedicated to creating new products that support the responsible stewardship of County resources by reducing the cost of conflict for King County employees, government, tax payers, and regional partners. The Inter-Local Conflict Resolution Group The ILCRG is a unique regional program created jointly by the King County Executive and the King County Labor Council in 1998 to provide third party neutral services to resolve conflict. The ILCRG is a leader in regional governance, partnering with over 70 member cities, counties, and other public entities and over 30 unions to provide mediation services. Who May Apply This position is open to the general public. King County values diverse perspectives and life experiences. We encourage people of all backgrounds to apply including people of color, immigrants, refugees, women, LGBTQ, people with disabilities, veterans and those with lived experience. Forms and Materials Required An online employment application, with employment history going back at least ten years if you have ten years of employment (or more to include all relevant experience), and attach a resume and cover letter (no more than 2 pages) which clearly describes how you meet or exceed the requirements and why you would be the best person for the position. For more information regarding this recruitment, please contact: Elisha Mackey Senior Recruiter 206-477-0193 [email removed] Job Duties Assist in conducting conflict queries in work groups and other group conflicts. Provide oral or written analysis of the conflict and service recommendations to the contracting party. Design and deliver conflict resolution interventions. Design training curriculum and present to mediators, work groups, and the county at large. Conduct mediations. Assist in evaluating mediators for certification. Participate in outreach efforts. Manage special projects and events. Manage and provide inquiry based coaching services. Facilitate work group discussions and labor management committees. Build and maintain relationships with key county, union, and regional contacts. Experience, Qualifications, Knowledge, Skills Minimum Qualifications Bachelor's degree in Social Sciences or closely related field; Professional Mediation Certification or the ability to obtain certification within the first six (6) months of employment; A minimum of 100 hours of advanced ADR training; Three (3) years of full time experience providing conflict resolution, coaching, and mediations services and training; OR Any equivalent combination of education and experience that provides the applicant with the required knowledge, skills, and abilities to perform the work. Other Qualifications: Skill in assessing the root causes of conflict including mediation, coaching, facilitation and training; using advanced techniques and strategies to build consensus among people with conflicting points of view; understand what motivates groups; ability to pick up on positions, intentions, and needs and predict what groups will do across different situations. Skill in curriculum design and training presentations. Knowledge of principles, practices, developments, and trends in inquiry based coaching. Ability to communicate effectively both verbally and in writing to a variety of audiences in different setting such as one-on-one, small and large groups, and with peers. Comfortable handling hot and controversial topics; ability to manage group processes during a presentation; and ability to change tactics midstream when something isn't working. Skill at working as a team member. Knowledgeable about working in large organizations, understands and adapts to the organizational culture; sensitivity to how organizations function; knows how to get things done through formal and informal channels. Skill in personal assessment of strengths and weakness; seeks and incorporates feedback; gains insight from mistakes; is receptive to talking about short-comings and gaining new skills. Able to model conflict resolution skills. Skill in interactions with a diverse work force; able to adjust processes to support the equitable treatment of all. Skilled at maintaining relationships with internal and external customers; gains their trust and respect; maintains confidentiality as appropriate; meets the expectations and requirements of customers; gets first-hand customer information and uses it to make improvements in products and services. Skilled at dealing with ambiguity; can effectively cope with change; can comfortably handle risk and uncertainty and make decisions without having the total picture. Able to handle multiple competing and priorities; planning, organizing and project management. Desired Qualifications International Coach Federation credential (ACC/PCC/MCC) Familiar with collective bargaining principles and practices Internal resource in a large organization Five (5) years of full time experience providing conflict resolution and mediation services and training. Supplemental Information About King County Forbes recently named King County as one of Washington State's best employers. Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. As the only county in the United States named after Martin Luther King Jr, one of the most influential civil rights leaders in our nation's history, King County is a vibrant community with residents that represent countries from around the world. It is a region with increasing diversity that cherishes the artistic and social traditions of many cultures. We continue to build on an enduring legacy of shared values of equity and social justice, employee engagement, innovative thinking and continuous improvement. With this commitment, King County has adopted a pro-equity agenda aimed at advancing regional change and is developing the systems and standards necessary to achieve better outcomes for all of our residents, regardless of their race or income. All of these qualities make King County one of the nation's best places to live, work and play. Application Process Applicants should complete the online employment application and attach a resume and cover letter (no more than 2 pages) which clearly describes how you meet or exceed the requirements and why you would be the best person for the position. If you need an accommodation in the recruitment process or an alternate format of this announcement, please inquire directly with the Human Resources contact for this job announcement. Selection Process Applicants will be screened for clarity, completeness, and competitiveness. The most competitive candidates may be invited to participate in one or more interviews. Reference checks will also be conducted. King County is proud to be an Equal Opportunity/Affirmative Action employer and we encourage people of color, women, veterans and people with disability to apply. Union Membership This position is not represented by a union. Class Code: 2136000

Synonyms

Technologies (from Job Ads)

Hiring Locations (10 of 16)

Headquarters

Loading map...

Company Info

Legal Form: LLC

Company Type: Government

Company Size: 5001 - 10000

Revenue: 100 - 500 million (USD)

Job Ad Metrics

Job Ads found: 2192

Job Ads per Month: 44.7

Hiring Locations: 16

Data Info