Killarney Towers Hotel

About Killarney Towers Hotel

The Killarney Towers Hotel is a 182 bedroom 4-star Hotel located in the heart of the Killarney town (County Kerry) in the South West of Ireland. The Hotel has 5 bar outlets, the Inisfallen Restaurant and a Leisure Centre on site. The Killarney Towers Hotel is part of the O’Donoghue Ring Hotel Group which also consists of the Killarney Plaza Hotel, Killarney Avenue Hotel and The River Island Hotel. The team at the Killarney Towers Hotel are seeking an experienced Front Desk Receptionist to join their team. Main Duties: To carry out all Reception duties, working as part of the Front Office Team. To ensure complete guest satisfaction through the prompt handling of guest queries in a friendly and efficient manner. To anticipate guests needs and ensure that service is provided to the level they require and beyond their expectations. To have a thorough knowledge and understanding of all standards of performance and delivery within all front office departments. To answer the switchboard and hotel telephone as per company standard of service. To develop a strong working relationship with colleagues in your department and related departments. The ideal candidate for this position: Previous experience in a similar role in a 4 or 5 star Hotel is beneficial but not essential. Must be flexible. Must be a team player with the ability to multi task. Must be standards driven and detail orientated, with the desire to progress within the luxury market. Maintain a professional image at all times through appearance. Must possess excellent communication and interpersonal skills. A knowledge of the Hotsoft operating system would be an advantage but is not essential. This position involves working shift work, including weekends. Job Types: Full-time, Contract Experience: receptionist: 1 year (Preferred) Language: English (Preferred)

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Company Type: Public

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