Kidz Kare

About Kidz Kare

Kidz Kare is a one-stop resource to support parents on their journey in raising healthy, happy and knowledgeable individuals. We are looking for a customer-oriented service representative to act as a liaison, provide service information and resolve any emerging problems that our clients might face with accuracy and efficiency. The objective is to ensure excellent service standards and maintain high customer satisfaction. Responsibilities: Effectively manage large amounts of incoming calls Generate and track sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships of trust through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Requirements: Previous Customer Service Experience Strong phone and listening skills Personable and ability to adapt/respond to different types of clients Excellent communication skills Organized and dependable Ability to multi-task and prioritize Great time-management skills Familiarity with Microsoft Office Above & Beyond: Knowledge in Early Childhood Education Familiarity with CRM systems and practices Benefits: Extended health care Vision care Dental care Life insurance On-site parking Vacation & paid time off Childcare Education reimbursement Company events & social hours Job Types: Full-time, Permanent Experience: Customer Service: 1 year (Preferred) Language: English (Required)

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Company Info

Legal Form: Inc

Company Type: Private

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Job Ads found: 53

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