Khan Academy

About Khan Academy

About Khan Academy Khan Academy is a nonprofit startup on a mission to provide a free, world-class education to anyone, anywhere. We already reach millions of students around the globe every month and are growing rapidly. We’re building a library of high-quality instructional and practice resources that empowers learners and the teachers who support them. Whether they’re studying metaphors, mitosis, Marbury v. Madison, or multivariable calculus, we want to offer students the resources to realize that they can learn anything. About the International Content Team Our international content team works with translators around the world to make our educational materials available in over 50 languages. We work with content creators, localization coordinators, international volunteers, engineers, and other internal and external stakeholders to make sure Khan Academy’s international offering is high quality and widely available. About the International Operations Coordinator Role We’re looking for a driven, focused team member to manage the complex operations required to keep our translations programs running in dozens of languages. You’ll provide project planning and execution support, and work directly with translators in dozens of countries. Efficiency, attention to detail, flexibility, cultural sensitivity, and ability to handle multiple projects and tasks while using good judgment are critical in this role to ensure smooth operation of the team. Job Responsibilities Coordinate translation efforts for the Khan website and mobile apps, working with engineers, internal language teams, and volunteer language advocates Vet, onboard, and train new language teams Create and maintain various types of documentation for language advocates, as well as publicly available resources (E.g. translator helpdesk) Remotely support both external and internal language teams, via email/forum and video calls, building a sense of community with individuals from around the globe, and advocating for their needs. About You You are passionate about international educational equity, and interested in other languages (even if you don’t speak them) You are extremely detail-oriented and have excellent project management skills, including the ability to organize and manage workflows, establish priorities for multiple projects and tasks, and make sure nothing falls through the cracks You have an entrepreneurial mindset, including a high tolerance for ambiguity, a penchant for experimentation, and a bias towards action You create and execute scalable and efficient processes that set the international content team up for success You can work independently without much oversight, knowing when to ask questions or raise issues when needed You are a strong communicator, equipped with different strategies for engaging with different audiences and people from different cultural and linguistic backgrounds You have experience supporting, training, and building community among a diverse group of stakeholders, such as our amazing volunteer language advocates You are comfortable using and learning a variety of software tools (e.g. Jira, Crowdin), and troubleshooting those tools when they don’t behave as expected You think expansively about your “team,” with a history of working collaboratively and cross-functionally to achieve shared success in organization-wide goals and projects You are a problem solver by nature, and are comfortable gathering and analyzing data to draw actionable conclusions You are invigorated by the possibility of helping provide a free, world-class education for anyone, anywhere, in any language 2+ years work experience in operations or project management, or related roles Nice to have Degree in linguistics or technical field Experience in software localization or internationalization, and/or experience in educational technology About our benefits We may be a non-profit, but we reward our talented team extremely well! Highly competitive salaries and annual bonuses Ample paid time off as needed – we are about getting things done, not face time Generous parental leave Flexible work and time-off schedules to encourage work-family balance and holidays Delicious catered lunch daily plus lots of snacks and beverages Location: We have a preference for this candidate to work from our office in Mountain View, CA (short walk to Caltrain and downtown Mountain View); but for the right candidate and fit, we are open to remote arrangements. Awesome team events, on-sites and off-sites, company parties and BBQs, and weekly board game nights A fun, high-caliber team that trusts you and gives you the freedom to be brilliant The ability to improve real lives and the opportunity to work on high-impact software and programs that are already defining the future of education Affinity groups where parents, Black and Latinx, women and gender minorities, and LGBT+ identified folks support one another And we offer all those other typical benefits as well: 401(k) + 4% matching & comprehensive insurance including medical, dental, vision, and life How to apply Attach your resume to the job posting on our Khan Careers page Briefly describe your operations experience, including a time when you improved an existing process or created a new process where one was missing. Please tell us why you are interested in Khan Academy, and what makes you an amazing candidate for this role. Address the following prompt in the space provided below: We believe that reaching all learners requires a team that is diverse in every respect, and we are looking for individuals who will help us fulfill our mission by adding to the diversity of our team’s experiences, perspectives, and mindsets. With that in mind, tell us briefly how your experiences and perspectives - whether personal, professional, academic, or in your own classroom - would contribute to the diversity of our team and our ability to understand and address the needs of all learners. Learn more Sal’s TED talk from 2011 Sal’s TED talk from 2015 You Can Learn Anything: https://www.khanacademy.org/youcanlearnanything Our team: http://www.khanacademy.org/about/the-team

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Company Type: Non-profit Organisation

Company Size: 51 - 250

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Job Ads found: 321

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