Key Forensic Services

About Key Forensic Services

Key Forensic Solutions, part of the CorpAcq Group and a sister company to Key Forensic Services, is a UK based forensic consultancy company serving governments and law enforcement organisations worldwide. Position: The Technical & Quality Manger is a full time residential role responsible for: Technical oversight of the DNA processing workflow; maintenance and improvement of the ROP/KFS quality management system in compliance with the International Standard ISO 17025. Requirements: Duties & Responsibilities Providing technical support to ensure continuity of service delivery, including troubleshooting and maintenance of instrumentation Working closely with the DNA Team Leader to support operational teams with technical issues, problematic samples, and with day to day tasks as necessary Produce Management Information reports for use by management and Project teams Improve existing processes where required Developing and delivering training in analytical DNA processes Contributing to Quality Policy, working towards compliance & accreditation to ISO 17025 Maintain the Quality Manual and ensure sample processing is compliant with all relevant standards Performing audits and management review Document control, including the generation of QMS documents Coordinating QC/QA activities Coordinating preventative, corrective and improvement actions Management of customer complaints and feedback Work with others to improve customer service Promote a health and safety culture within the workplace Promote equality and value diversity Develop productive working relationships with colleagues and stakeholders, including Key Forensic Solutions & QIAGEN Project Teams and ROP management Skills & Competencies Customer focussed with demonstrable commercial acumen. Exceptional verbal and written communication skills including well developed reporting and presentation skills. Problem solving skills essential and ability to deal with complexity coupled with managing a high workload. Able to work under pressure and to tight deadlines. Strong IT capability to include Microsoft Office and excel with an ability to analyse data. Analytical thinking, including planning and scheduling. Well-developed interpersonal skills will be essential. LEAN methodology (yellow/green/black belt) Personal Attributes Highly motivated individual who approaches work with a positive attitude. Able to work on their own initiative and with exceptional attention to detail. High level of honesty and integrity. Strong work ethic and commitment. Professional business disposition and of smart appearance. Flexible and adaptable Qualifications Science or related degree Experience At least 3 years’ experience working in a forensic DNA laboratory, ideally in a quality or technical focussed role STR DNA Profiling experience, ideally using QIAGEN reagents Experience within an automated workflow and using Laboratory Information Management Systems (LIMS), ideally using Hamilton liquid handlers Experience of working within an ISO17025 QMS, ideally within a quality management role managing non-conforming work and document control Experience of troubleshooting DNA processing workflows is essential Experience of training and mentoring DNA analytical staff Experience of research and validation in a forensic DNA setting is desirable Other information: Closing date: 6th March 2020 Package and Benefits Salary: Up to £30,000 (tax free) 3 years FTC Terminal bonus (10% salary) at completion of contract Accommodation & Medical Insurance included 2 sets of return flights to the UK each year Pension

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Legal Form: Ltd

Company Type: Private

Company Size: 51 - 250

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