Karma Group

About Karma Group

Responsibilities and Duties Management of all Contact Centre & Guest Facing technologies, including: Contact Centre Technologies, CRM, Data Backups & Security, Data reporting Creation & Management of the India Contact Centre IT Budget Management of the Contact Centre IT Teams, and IT Service Desk Teams India Telecommunications Management: LAN, WAN, Internet, Telco Providers. Implementing cost effective, stable and scalable solutions Project Management Liaising with stakeholders and technology partners on setting up new integrations across platforms and/or solutions, and ensuring that the Contact Centre is operating smoothly and within the current legal regulations Liaising with Karma Group stakeholders and management to take briefs, and communicating with Business Partners and third party vendors to deliver the Business Outcome. Effective communication with all Karma Group Exec and Management Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate Contribute to the annual Karma Group IT plan to help deliver commercial and strategic objectives Job Type: Full-time Salary: ₹50,000.00 to ₹150,000.00 /month Benefits: Health insurance Provident fund (PF) Paid leaves / Leave encashment Travel allowance Flexible work hours Industry: Hospitality & Tourism

Synonyms

Technologies (from Job Ads)

Hiring Locations

Headquarters

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Company Info

Legal Form: SRL

Company Type: Private

Company Size: 501 - 1000

Revenue: 100 - 500 million (USD)

Job Ad Metrics

Job Ads found: 75

Job Ads per Month: 2.6

Hiring Locations: 5

Data Info