Infosys Singapore & Australia

About Infosys Singapore & Australia

Roles & Responsibilities Job Description: o We are looking for a success-oriented candidate who will strategically oversee, monitor and manage an IT project from an executive level. o Who has the most responsible authority over a project, would be charged with managing IT team members and allocated resources. o This is a key role which involves determining project needs and resources to deliver the technical and functional requirements for the plan, as well as ensuring budget and deadline expectations are met and resources managed efficiently Job Requirements: Basic Qualifications Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. At least 18+ years of experience on Program Management and Implementation Preferred Overall experience of at least 18+ years Experienced in the successful implementation of end to end Cloud based CRM, including integration with ERP and other business systems. Formal project management certification and/or demonstrable experience and the responsibility of running multiple overlapping projects. A deep level understanding of multi-channel data, including the impact of integrating third party data (experience working with external data insight agencies advantageous). The ability to demonstrate and communicate a clear (customer led) vision. Great communication and interpersonal skills, with the ability to quickly build relationships and manage the interrelationship between projects and stakeholders. High level of numeracy and literacy skills. Detail orientated with strong organizational skills. Relevant experience in developing LEAN, robust process maps and delivering new processes within a multi-channel, global retailer would be an advantage Main Duties and Responsibilities: Development and management of the project plan and objectives, project scope, F&B business objectives, with an overarching focus on customer experience. Utilization of previous hands-on experience of delivering end to end CRM projects facilitating workshops to challenge current business thinking; ensuring CRM is implemented with the best in class processes and approaches. Determine project needs and business resources required to execute the CRM project successfully. Assignment and management of business resources, managing the development of both human and system capabilities. Budget, supplier and stakeholder management. Creation and coordination of project documentation and processes, developing and track project action items and issues. Identification and communication of risks and mitigating actions. Regular communication of project progress to sponsor, project teams and Leadership Group

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Company Info

Company Type: Public

Company Size: 5001 - 10000

Revenue: > 10 billion (USD)

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Job Ads found: 1578

Job Ads per Month: 26.3

Hiring Locations: 5

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