Inform Group

About Inform Group

Continuous improvement driven culture Modern working environment Value work-life balance Inform was founded in 2002 with a background in IT Sales. Today, Inform has over a hundred employees across 3 locations, Sydney, Manila and Singapore. Inform serves a client base from the largest global companies to the smallest local ones and our proudest success is our client tenure. Inform clients stay for years and, in some cases, over a decade. We are modern, pragmatic, creative and generous, with a fanatical attention to detail. We only want what is best for our clients, our employees and our partners. Overview: You will be responsible with the support of Information Technology of Inform Group. Duties & responsibilities: Administer Information Technology and Infrastructure for the company including Sydney, Manila and Singapore. Duties include: Provide desktop support on local and remote users. Manage the deployment of new computers. Manage inventory of computer and network devices. Monitor, oversee and troubleshoot server and network issues. Coordinate with different service providers and suppliers. Identify and provide ideas on ways to improve IT infrastructure Support and administer user access management. Procurement of computer devices. Daily Tasks: Monitor and administer system activities such as network performance and bandwidth usage, user internet activities, call recordings, etc. Support remote users (Sydney & Singapore) Granting access rights Creating windows accounts. Administer Ticketing System for new and ongoing issues and request. Work on issues and service request. Manage user log-ins and accounts. Qualifications: Bachelor’s degree in any field, but preferably IT-related course or any computer courses. Skills & Experience: REQUIRED: 5+ years’ IT system administration experience Installation, configuration, operation and troubleshooting of computer and network equipment. Up to date with new technology specifically Cloud migration. HyperV, Microsoft Server 2016, Linux, AD, DNS, DFS, Office365 Administration, Exchange, Veeam Backup Replication, PDQ Deploy, Cisco Meraki, Windows Volume Licenses DESIRED: Azure, AWS, Cloud (Prefer), Powershell, Certificates, LAN, MDT/WDS, VOIP (Freebpx, Asterisk), MCSE, CCNA Preferred Character: Excellent written and communication skills. Has a critical, technical and analytic mindset. Resourceful, fast-learner and can work with minimal supervision Can be able to work in a fast-paced environment Possesses keen researching skills in providing solutions. Problem-solving skills. The ability to work under pressure. Willing to work in Ortigas, Pasig City Job Type: Full-time Salary: Php55,000.00 to Php60,000.00 /month

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