IFIVE

About IFIVE

iFIVE, INC., a growing BPO in Quezon City, is seeking experienced HR Generalist to be part of our Corporate Team. Job Description: Employee Relations Ensures the welfare of each employee by having the ability to relate to people at all levels. Assists in the management of employee and labor relations programs to ensure compliance with policies and practices. Resolves disputes to ensure the wider workforce is aware of the company’s policies and procedures. Partners with front-line leaders (Team Leads) to manage attrition and execute the retention strategy, which includes but not limited to engagement activities, EWS cadence, FGDs, etc. Explains Company rules and respective guidelines; Implement Policies and Procedures. Explains and provides advice to workers about company and governmental rules, regulations, and procedures, and need for compliance. Case Administration. Serves employee’s memorandum for minor and major cases. Resolving all immediate employee concerns. Engagement Activities Execute retention efforts and engagement activities for the whole company. Assists Operations in the execution of RnR activities. Talent Management Responsible for maintaining an HR database; update employee data changes in master file, job changes, pay changes, separation, and other employee movements. Updates the HR dashboard that tracks, attrition, exit interview results, employee disciplinary cases, and site engagement thru the EWS and engagement surveys. Provides recommendation to address engagement issues. Oversees the HRIS system and other databases that are necessary to carry out the functions of the department which may include the following but not limited to: manpower tracking, 201 filing, etc. Provides assistance in off-boarding of employees which may include the following tasks but not limited to processing separation documents, exit interview, clearance process, coordination for Final Pay Release, and any related activities. Monitors compliance to policies and performance management processes which may include the following tasks but not limited to: tracking and ensuring completion on acknowledgement of company policies and procedures, tracking leadership’s compliance on driving accountability on performance and attendance outliers. Employee Services and Benefits Provides timekeeping processing backup support by partnering with finance, in carrying out the following tasks: reviewing payroll runs for disputes, inclusion of company and government benefits and adherence to timekeeping and timekeeping policies Coordinates with the Department Heads in the communication of new policies, processes, reminders, events, payroll schedules and holidays to the organization through the creation of Memorandums, Posters, Email Blasts etc. Assists employees with inquiries, claims and disputes on company and government-mandated benefits which may include the following but not limited to: processing of documents such as Certificate of Employment, Certificate of Contribution, Employee Action Form, 2316, etc. Completes periodic government reports and statutory Provides support on real time human resources or payroll initiatives across global sites, as needed Provides assistance to the Human Resources Manager on tasks related to the following processes: HR business reviews, engagement activities, surveys, etc. Maintains in-depth knowledge of legal requirements related to day-to-day management of employees including risk management and regulatory compliance Maintains confidentiality on information, technology and practices developed by the company Requirements: Bachelor’s degree in Human Resources, Business, Finance, or related required. At least Three (3) years of experience in Human Resources programs & policies required At least Three (3) years in the HR Generalist role and Two (2) years as Business Partner Excellent time management skills & strong analytical and problem-solving skills and with a proven ability to meet deadlines. Knowledgeable in Labor Laws and Company Code of Conduct. Proficient with Microsoft Office Suite or related software. Conditions: Must be amenable to working on Shifting Schedules. Must be amenable to working at Robinsons Bridgetowne, C-5 Road, Quezon City Can start Immediately Competitive Salary Package, HMO on Day One and 1 Free Dependent on 3rd Month How to Apply: Online applications preferred. Walk-in candidates may visit our office from Monday to Friday (1pm-6pm) and ask for our IFIVE Recruiters, Jerome and Gem. FIVE Inc. 7/F Zeta Tower – Robinsons Bridgetowne, C5 Road Brgy. Ugong Norte, Quezon City (fronting IPI, behind Results / INC & near Tiendesitas) 0917 866 8411 Job Type: Full-time

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