ICON

About ICON

Our client for this project is the world’s leading online marketplace for the vacation rental industry. The successful candidate will lead a team of Digital Tourism Specialists for the Italian market. On a daily basis you will be responsible for the success of your team’s inbound and outbound, calling and management, of both prospective and existing customers. You will not be required to be on the telephone but you will be required to understand the sales process and provide expert guidance based on your sales experience. You will need to be a professional example for your team and lead them to sales success! Main Responsibilities Leading an Italian-speaking team that: Sells subscription-based & commission based solutions to vacation rental property owners. Builds long-term business relationships with existing and new customers. Helps new and existing customers optimise their vacation rental on our clients platform. Documents contacts with customers and prospects in a CRM system. As a Team Leader you will be responsible for: Coaching and performance monitoring of sales representatives driven by our key health metrics (such as productivity) Target setting Colleague development Conduct interviews with candidates for your team Schedule planning Day-to-day running of a sales team Ensuring full procedural compliance Ensure the delivery of the hours and performance expectations Create action plans to ensure delivery of targets Report directly to senior management Your Profile Native level proficiency in the Italian language and high level of English 2+ years of relevant experience in sales/pre-sales/tele-marketing/lead generation or similar position Experience leading a team Positive attitude Able to balance management expectations and colleague needs Very strong interpersonal communication skills and a customer-centric approach Ability to work independently, proactively identify complexities, and maintain ownership of issues Ability to self-direct, as necessary, and make good judgments based on information available Familiar with or able/willing to quickly learn multiple internal systems Solid understanding of Internet technologies Strong written and verbal communication skills Desire to learn & succeed Ability to work independently and be self-motivated We Offer You Full-time employment (12-month contract including a 3-month probationary period) Fully paid training, paid overtime, no weekend or evening shifts Monthly performance-based bonus 12 000CZK yearly wellbeing vouchers (accrual commences after probation – 1 000CZK vouchers/month paid at 6 monthly intervals) 20 days of holiday + 3 free days after 12 months (1 extra free day for each year of employment after the 3rd year, up to 30 holidays maximum) 50% or 100% discounted Multisport membership (www.multisport.cz) Meal vouchers (commence after probation period) Frequent team building & social events Business trips as applicable Ongoing training sessions & personal development endeavours Free Czech language classes A diverse international work environment with global brands in centrally located Karlin Paid Training and Free Development We provide full training in both sales skills and the business products of our clients. We share proven methodologies that are led by experienced trainers that ensure your success with us. Regular coaching sessions help you develop a career that prepares you for internal promotions and leadership roles within ICON Communication Centres. Interested? Here’s the Process … 1. Scroll down and complete the application form below. 2. Recruitment Screening Call 3. In-Person Interview 4. Follow Up Interview/Assessment 5. Hired! GOT A QUESTION? We’d love to chat with you! Email us or simply call our Talent Acquisition Team on +420 221 709 204 for a chat!

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Company Info

Legal Form: CC

Company Type: Public

Company Size: 5001 - 10000

Revenue: 1 - 5 million (USD)

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Job Ads found: 20904

Job Ads per Month: 418.1

Hiring Locations: 245

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