Hostplus

About Hostplus

Are you passionate about providing exceptional customer service and resolving queries for members? Is your current place of work really trying to maximise your skills and experience? About us: At Hostplus, we passionately provide our 1.3 million members with the best possible service; constantly looking for new ways to deliver better value while helping them get the most out of their super. We are inspired to help our members achieve greater security for their future and ensure they retire with dignity The role: Due to our continued growth and success as an industry superfund we are seeking a team of experienced customer/contact centre individuals who are driven to represent Hostplus. Our next intake will start on the 30th March. We require that all successful applicants undertake 8 weeks of training and no leave will be granted for the first 8-12 weeks. Be the first point of contact with members, employers and third-party queries in relation to superannuation and insurance You will be provided with a dedicated training program and education relating to superannuation Assist our members to maximise their benefits and experience with our fund Educate and provide solutions on all aspects of Hostplus products and services Work full time rotating shifts between 8am -8.00pm in our contact centre You will have: The ability to commit to our 8week training induction that starts on the 30th March 2020 An empathetic mindset to “walk a mile in our members shoes” dealing with sensitive issues Active listening skills and ability to communicate complex issues with a smile Ability to work independently and share success as part of a team Commitment to a rotating roster between Monday and Friday Excellent problem-solving abilities and a solution mindset Why work at Hostplus: Our employees are passionate about what we do and are proud to be part of an organisation which helps everyday Australians achieve a brighter future. Some great benefits we offer: Monday to Friday rotating roster - No weekend work! 15% superannuation Monthly reward and recognition and social activities Assistance to complete RG 146 qualifications as part of your employee journey *conditions apply If this is the role you're seeking, please complete our online application and resume to be considered. YOU MUST ANSWER OUR PRE- SCREENING QUESTIONS TO BE CONSIDERED. If you have never worked within a contact centre before and you are curious to find out more please feel free to contact us [email removed] and we can provide some further information and guidance on the opportunity. As an Equal Opportunity Employer, we strongly encourage applications from people of all backgrounds. To be eligible to apply, you must have Australian or New Zealand citizenship or permanent residency status. Please note, we require successful candidates to undertake a national police and bankruptcy check.

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Company Info

Legal Form: Ltd

Company Type: Private

Company Size: 51 - 250

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Job Ads found: 438

Job Ads per Month: 9.7

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