HireRight

About HireRight

About Us- HireRight is the premier global background screening and workforce solutions provider. We bring clarity and confidence to vetting and hiring decisions through integrated, tailored solutions, driving a higher standard of accuracy in everything we do. Combining in-house talent, personalized services, and proprietary technology, we ensure the best candidate experience possible. NAPBS accredited and based in Irvine, CA, we offer expertise from our regional centers across 200 countries and territories in The Americas, Europe, Asia, and the Middle East. Our commitment to get it right every time, everywhere, makes us the trusted partner of businesses and organizations worldwide. What you will do- Researcher role is fundamental to the Service Delivery model of HireRight. Following processes set out in the SOPs. Researchers are verifying information provided by Candidates and inputting the outcome of their work into a Client facing report. Researchers are following processes in a professional and timely manner, adhering to guidelines from their Supervisors on the required productivity and quality of work. This role covers entry level and more experienced Researchers, as well as Verifications conducted in English, as well as other languages. Researchers will be ensuring a first class Customer and Candidate experience through verifying (as applicable) standard education, employment and professional qualifications components of the screening package utilizing available resources. What you will do- Ensure that duties are carried out professionally and in line with the priority to help Candidates get hired · Quickly and effectively research and verify facts provided by Candidates to ensure the screening process is completed in a timely manner · Process background reports according to current reporting guidelines and standards · Maintain in-depth working knowledge of all current guidelines · Complete escalated/rejected requests requiring further investigation · Ensure accurate and prompt turnaround on all reports · Enter achieved information and input thorough and accurate notes. Maintain accurate and up to date records of actions taken · Provide timely follow-up and follow through on all requests, reports, and escalations · Communicate with Candidates, with tact and diplomacy, to obtain missing information or to clarify details as quickly as possible · Collaborate with other teams to keep Clients informed of issues throughout the screening process · Maintain a "Continuous Improvement" state of mind and helps to suggest and implement changes · Be open to cross training in other functions outside of immediate scope of responsibility · Ensure all actions comply with all applicable Data Protection legislation's Assist team members and works as part of the team to ensure customers’ expectations are met · May assist with mentoring, training, and coaching of new team members within immediate team · May assist in ad hoc projects as and when required · Track and report issues with our business partners · Conduct interviews with professional referees to verify Candidates’ About you- Education; High School diploma or equivalent required, · Bachelor’s degree in a related field is preferred Experience 1 year experience in a fast paced computer environment Knowledge and Skills Entry level for less complex support and administrative roles requiring basic knowledge of standardized rules, and some previous training or experience. Has some knowledge, experience and skill in applying straightforward procedures. Understands how one’s work relates to, or coordinates with, the work of others in the unit. ·Demonstrates one or more specialized skills for a variety of activities. Job Type: Full-time Salary: $16.00 /hour

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Company Info

Legal Form: LLC

Company Type: Public

Company Size: 1001 - 5000

Revenue: 100 - 500 million (USD)

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Job Ads found: 2439

Job Ads per Month: 50.8

Hiring Locations: 32

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