Hartwell Automotive Group

About Hartwell Automotive Group

Do you pride yourself on your accuracy and organisation? Are you an experienced Administrator with a passion for the automotive industry? If the answer is YES, we want to hear from you. Hartwell are a leading multi-franchise retail motor group in the UK and have been trading successfully for 100 years. Operating 12 franchised dealerships across 9 locations, the company currently represents brands including Ford and Fiat. Objectives To ensure accuracy and completeness in all aspects of used sales admin for dealerships. To ensure accuracy and completeness in all aspects of new sales admin for dealerships, including manufacturer’s admin. Main Duties and Responsibilities To ensure the highest degree of customer satisfaction at all times. Accurate invoicing of new vehicle deliveries, including the set-up of Finance and Insurance products such as warranty. Contracting of all new cars including the taxation and registration into the customer’s name with the correct registration plates prior to handover. Correct recording of manufacturer bonus elements within invoices Invoicing all used retail and trade sales Check the e-file deal book / diary in relation to the REEF Showroom Management System to make sure all the admin work has been completed for individual sales. Processing Internal Works Orders for all sales departments, including job cards for body shop, workshop and Diamondbrite for valet. Purchase and prepare payment for all outside purchases (such as a cash buy for a used vehicle). Processing all finance documents ready for pay out by finance providers. Settling all finance settlements for part exchanges by direct transfer. Prepare administrative documents for transportation for auction bound vehicles. Creation of used car warranty policies purchased on sold units Process all Finance and Insurance (“off pad”) sales for pay-out Maintain accuracy and completeness of e-deal system with all relevant deal files information. To ensure that all group policies and procedures are implemented and required standards are maintained at all times. To ensure that you are fully aware of Hartwell driven special offers and promotions. To ensure that all Franchise Manufacturer requirements are met if in accordance with Hartwell Policies and in line with current Limits of Authority and that those limits are strictly adhered to. Maintain standards & compliance of health & safety, hygiene and security in the work environment and ensure these are fully understood and adopted To ensure adhering to Hartwell standards at all times, by loving your customer and caring for your company. Job Requirements To understand the functions and operations of the stock control function within a Dealer Management System including invoicing and order forms. Experience of Pinnacle ideal but not essential To be computer literate – Competence with Microsoft: Windows, Word, Excel, and Outlook. Have a high level of accuracy and attention to detail with good numerical skills To be able to work in a tidy and organised environment for all deal files and admin work. To be aware of the need for the implementation and maintenance of an accurate filing system. To be able to work in a team and on own initiative in line with company policies and procedures. To be fully trained in all aspects of administrative procedures required by the manufacturer and where appropriate, the company. The ability to keep a great working relationship with colleagues and offer support for each other. Ability to communicate with colleagues with HO and at branches. Relationships: Dealership Sales staff, HO accounts team If you are looking to join a well-established company that offers excellent rewards including 22 days annual holiday, workplace pension scheme, staff discounts and career opportunities, we want to hear from you.

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