Harris Computer Systems

About Harris Computer Systems

The Vice President of Professional Services will have overall responsibility for the Professional Services division. The incumbent will work directly with the Executive Vice President, and collaborate with a motivated, experienced executive team to build an organization that delivers strong financial results and long-term organic growth on a global scale. What your responsibilities will be: Planning Create and execute a plan to deliver on-going organic revenue growth in the business Build a global team of professionals with varied skillsets Forecast revenues and expenses for the business Establish clear, measurable objectives for the team based on the BU’s strategic commitments. Monitor and measure these objectives regularly, providing coaching and discipline. Manage the creation of deliverables for Statements of Work (SOW) Work closely with Support and R&D leadership to streamline the entire customer solution delivery cycle. Customer Relationships Provide sales assistance as required with RFP responses and onsite presentations Create project SOWs related to client implementations Provide proactive customer follow-up, communication & issue management Ensure contractual obligations are met and a high level of customer satisfaction is maintained Leadership Supervise and manage the Professional Services department Act as a mentor to direct reports and high-potential employees to ensure continued talent development within the organization Work with the department’s team to establish long-term strategies for deliveries of services for all product lines Communicate plans, concerns, and ideas with sales, product, development and support teams to ensure business alignment Possess a high degree of comfort managing challenging customer and employee situations. Drive Operational Excellence into the strategic and tactical initiatives of your team What we are looking for: 5+ years’ experience general management experience in a software service company 5+ years’ experience managing Professional Services, Project Management Office or similar execution teams Establish and maintain executive level relationships with key customers The ability to oversee and sponsor 10-20 projects with your team of project managers, business analysts, and implementation consultants Previous ownership and management of a P&L Experience managing multi-functional group of 10-20 people Ability to travel up to 25 to 30% Preference for a Florida based candidate who can work from Daytona Office occasionally What would make you stand out: General management experience in a vertical market company Experience in the De-regulated Retail energy or utilities sector What we offer: 3 weeks' vacation and 5 personal days Comprehensive Medical, Dental and Vision coverage from your first day of employment Employee stock ownership and RRSP/401k matching programs Charitable social committee And more! Harris is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at (1)-613-226-5511 or at [email removed]. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

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Company Info

Legal Form: Inc

Company Type: Subsidiary or Business Segment

Company Size: 5001 - 10000

Revenue: 2 - 5 billion (USD)

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Job Ads found: 4999

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Hiring Locations: 116

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