HOPE Technik

About HOPE Technik

Support the development of a new business (Robotic Middleware Framework – RMF) by gathering and analysing data to enable the definition of new products & services, new business model, sales and marketing channel etc., The role will also effectively bridge the gap between the business, technical teams and the end-customer. The intent is to create and develop this business from a local to a global presence and the business analyst will support the BU head directly to realise this objective. The initial focus will be on healthcare, then other industries such as aviation, hospitality and government. Job Description Support the development of the business strategy by facilitating evidence-based data gathering and analysis with key stakeholders in hospital environments Conduct user requirement analysis through a diagnosis of selected hospital operations, factoring in a strong understanding of patient-centric workflows, processes Translate user requirements into technical and functional specifications for specific RMF products/services Evaluate potential solutions and make recommendations to resolve business, technical, user (clinician, nurses) adoption problems Conduct documentation and gathering of information on existing system specifications while developing technical documentation and training materials. Present business cases to detail value to end-customers based on adoption of solutions Liaise with stakeholders across all levels and build strong rapport Requirements Degree / Masters in Computer Science/ Information Systems / Engineering / Business or equivalent At least 3-5 years of experience conducting business analysis and/or delivery of IT projects in hospital environments either working for a hospital or a consultant engaging with hospitals Strong understanding of hospital operations and processes Experience in hypotheses based problem solving Ability to think strategically, understand, interpret and apply analytical skills to solve end-customer problems Exposure to hospital IT systems (such as HIS, EMRs), workflow development and re-engineering, healthcare pilot evaluation and healthcare clusters’ organisational structure will be added advantages Ability to conduct secondary and primary research and develop new lines of inquiry to generate insights Excellent command of both written and spoken English Intermediate to advanced level skills with MS Office and MS Project

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