HCF (Australia)

About HCF (Australia)

About HCF HCF is Australia's largest not for profit private health insurer. Our vision is to make health care understandable, affordable, high quality and customer centric. About the role Your new role as Customer Service Officer will see you working as part of the close knit team in our diverse Membership Department. This exciting role will give you the opportunity to gain exposure to different departments within the business. You will be responsible for the onboarding and cancellation component of the member journey, including membership processing and taking inbound enquiries about these processes from our frontline teams. Are you the one we are looking for? Do you have demonstrated excellent customer service skills? Have you experience with customer management? Are you good with numbers and confident in application processing? Do you have good attention to detail and organisation skills? Are you proficient in Microsoft Office and comfortable with Excel? Are you comfortable handling complex customer enquiries Are you a good communicator – both verbally and in writing? Then you are sure to enjoy this position! Culture We believe that by giving our people an inclusive, supportive and healthy working environment, we can do our best for our members. Come and join our HCF team! Benefits Up to 50 % discount on health cover, + discounts on pet & travel insurance Family & Friends day (additional day of leave) Organisational wide Recognition & Rewards program Generous Parental Leave Scheme Health & Wellbeing Initiatives A career with us – How to Apply Please apply Online

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Company Info

Legal Form: Inc

Company Type: Non-profit Organisation

Company Size: 1001 - 5000

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Job Ads found: 313

Job Ads per Month: 7.6

Hiring Locations: 10

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