Green Shield

About Green Shield

Green Shield Canada (GSC) is not your traditional health and dental benefits provider. We’re different, and that’s a good thing. As Canada’s fourth largest health benefits provider, GSC manages and administers benefit plan programs for nearly four million plan participants nation-wide. A not-for-profit social enterprise, we are driven by our Purpose: to make it easier for people to live their healthiest lives. And we’re fully committed to the talented team of employees who delight our clients and set our organization apart as an industry leader. We are also proud to have been selected by Waterstone Human Capital as one of Canada’s Most Admired Corporate Cultures™. This award confirms GSC's longstanding reputation as a company that respects and engages its employees - one that provides an excellent working environment and offers challenges and career growth. WHY GSC IS A GREAT PLACE TO WORK With all our cutting edge solutions, there’s never a dull moment Our approach to benefits is always forward-thinking, from digital mental health therapies (such as MindBeacon Group) to predictive modelling of data insights, and the use of AI in our industry-leading Claim Watch fraud detection and prevention strategy. You can have a career, and a life We believe that we get the best from our employees when they have a challenging work environment and time away to do other things. We don’t just say it - it’s real. A work-life balance exists at GSC. We invest in our employees As we grow, so do our employees. We offer training and professional development to ensure employees excel and are well positioned for career advancement within GSC. We encourage our team to continue their education - and we help fund it. You’re part of something bigger As a social enterprise, we re-invest our profits to support local communities and advocate to make it easier for Canadians to live their healthiest lives. Our employees - and customers - benefit from knowing they are contributing to enhancing the common good. A few other perks: Generous time-off (including your birthday!) Full and flexible benefits on day 1 (it is our business after all). Endless supply of free coffee! Convenient commute accessibility Reporting to the Executive Vice President, Group the Director, Group Underwriting is responsible for providing strategic oversight and management to the Underwriting Team. The Director is responsible for ensuring underwriting profitability through appropriate pricing, governance and practices. The Director actively collaborates with the Sales department to help acquire and retain clients and is critical to supporting new sales and revenue growth targets. We do not look at our business as just Health and Dental. For our clients, Health and Dental are the most expensive elements of their benefits program, and they want a carrier that will do a better job managing those. We now live in a world where a single drug for a single person can be many times larger than a life claims or a lifetime of disability payments. This brings a challenge that you will be a leader in managing. Overview of Responsibilities Provide Leadership, support and guidance to the Group Underwriting Team while establishing and executing plans that enable the Department to achieve its key objectives and deliverables. Develop and implement an annual budget and strategic plan for the Group Underwriting function. Direct the Team’s overall priorities and workload to ensure achievement of the department’s objectives. Lead the development and implementation of enhancements to Group Underwriting policies and procedures that improve profitability, productivity, quality, and customer service. Embrace GSC’s Mission and Values. Mentor, coach and facilitate professional training and development for the Group Underwriting Team. Contribute to GSC’s overall business strategy including working with Finance, Sales, Pricing and Corporate Analytics to achieve net margins in the Corporate Plan. Responsible for Underwriting Policy which outlines our philosophy and practices. Ensure that pricing for renewals and quotes supports achievement of the margins included in the Corporate Plan. Ensure that risks are identified and risk management policies are developed and implemented Oversee all renewals and quotes, and their various components such as stop loss rates, administration rates, trend factors, IBNR factors, risk factors, reinsurance charges, and travel administration rates and assistance charges. Builds relationships with other business areas to contribute to the success of the department and the company. Client & Product Support Analyze and suggest approaches for strategic partner product pricing. Play a key role in large client in contract negotiation benefit analysis. Build and maintain strong partnerships with all clients, with a specific focus on the company’s key accounts and strategic alliances and partnerships. Represent Group Underwriting in discussion with both internal and external clients, potential clients and partners and alliances to ensure that performance standards and objectives are defined and achieved. Establish relationships with key clients, strategic alliance partners, sales, and marketing staff to provide advice on cost containment policies and procedures, plan design strategies, and other strategic initiatives. Competencies and Qualifications WHO YOU ARE You’re a passionate team player and you see alignment in working for a Social Enterprise, such as GSC. You’ve been recognized as an inspirational and collaborative leader, who knows how to lead, and how to motivate. Your sense of humour helps display your confidence and agility as a presenter to various audiences. You have a laser-sharp eye for detail and creative thinking to support high-quality work products and outcomes. You always believe there is a better way to do something. WHAT YOU BRING WITH YOU A record of accomplishment leading, managing and adding value by introducing best practices, introducing technology and leading projects. Ability to ‘roll up the sleeves’ and get involved at a detailed level. Highly developed planning, organizing and negotiation skills; meet deadlines and respond to changing priorities. Excellent verbal and written communication/presentation skills; confident, credible and personable. Strong personal integrity and work ethic; takes responsibility; likes to be held accountable for results. YOUR EDUCATION AND EXPERIENCE A results-oriented and highly credible individual who likely offers at least 15 years of progressive underwriting experience preferably in the insurance and group benefit industry. Bachelor’s Degree in Business, Economics, Math or related field. NICE TO HAVE Bilingualism (French and English). CEBS (Certified Employee Benefits Specialist) an asset Applications GSC is committed to providing accommodations for applicants with disabilities. If you require an accommodation, please contact [email removed] and we will work with you to meet your needs.

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