GoTo

About GoTo

Responsibilities: Effectively coordinate, track, and complete multiple projects simultaneously Collect, analyze, and process orders in a timely manner Interface with customers, partners and internal teams to effectively set expectations, request action and communicate order status. Troubleshoot and resolve escalations from customers, sales, and other support teams through phone, chat, cases, and e-mails Be responsible for all equipment orders using proprietary software and processes Ability to prioritize and maintain effective relationships with customer, partners and Internal teams. Ability to manage frequent changes, delays, and unexpected events. Manage all equipment inventory, both physical and virtual Demonstration a strong desire and capability to learn, grow, and develop new skills Establish and enhance strong working relationships with various internal teams, customers and partners Qualifications: Well organized with strong time management skills and the ability to prioritize Excellent written and oral communication skills, in person, phone calls, internal chats and emails. Intermediate skills in Microsoft Office with exceptional attention to detail Ability to work effectively in a team environment as well as being motivated and capable of working autonomously Ability to quickly learn complex tools and adhere to strict business-to-business policies and processes. Proven experience to resolve tickets, analyze current process ad provide recommendations. Aligns with LogMeIn’s values, which are: Be Accountable - even when no-one is looking Thrive Together - greatness comes from unlocking each other’s potential Advance Confidently - we find opportunity and act on it Collaborate Openly - our whole is greater than the sum of our parts Engage Fearlessly - we speak up and listen About: LogMeIn simplifies how people connect with each other and the world around them to drive meaningful interactions, deepen relationships and create better outcomes for individuals and businesses. One of the world’s top 10 public SaaS companies, we are at the cutting edge of business trends – including Artificial Intelligence - and we’re a market leader in Communication & Conferencing, Identity & Access, and Customer Engagement & Support solutions. There’s a good chance you’ve heard of some of our awesome cloud-based products, which include GoToMeeting, LastPass, Bold360, LogMeIn Rescue and Jive. LogMeIn is a billion-dollar business with over 4 million daily users spanning virtually every country across the globe. We are headquartered in Boston with additional locations across North America, Europe, Middle East, Asia, and Australia.

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Hiring Locations (10 of 83)

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Company Info

Legal Form: GmbH

Company Type: Private

Company Size: 1001 - 5000

Revenue: 100 - 500 million (USD)

Job Ad Metrics

Job Ads found: 2095

Job Ads per Month: 43.6

Hiring Locations: 83

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