Globibo

About Globibo

The sales support executive would support inbound enquiries with regards to our translation & training services from several markets such as Hong Kong, Malaysia & Singapore as well as drive (regional) government/corporate tender submissions. Customer Service/ Inbound Sales (60%) To answer all enquiries on the organization’s communication channels in a timely manner: Website ‘live’ chat app Customer service/sales inbox for Singapore, Malaysia, Hong Kong, India, Philippines To prepare and send quotations for simple sales To promptly forward certain types of sales enquiries to the respective account managers for immediate follow-up. To call clients for feedback: For sent quotations and amend pricing where necessary to close the deal If they reject a quotation, to find out where we can improve After service is delivered, to find out what we did well, and where we can Tender Management (30%) To prepare and submit tenders on our key service To identify new tender portals and ensure that we submit tenders across a variety of tender To shortlist potential tenders that we can submit and discuss requirements with our delivery To customize our tender submissions pitches according to the audience and the service line we are pitching Lost tenders: to call the persons in charge of the respective tenders to ask for feedback on improvement Local Operations & Onsite support (10%) Operational support at local/HongKong projects If you are looking for a challenge, international exposure and a dynamic, quirky working place with an unlimited supply of jokes, chocolate and potato chips, please reach out to us. Ideal candidates for this role: You are self-motivated individual work enjoys working independently. Ideally, you are passionate about language learning or event technology services Great communication skills, Fluent English required (speaking) to communicate with regional clients Highly motivated & Independent Individual with an eye for detail & analytical skills Prior experience with preparing quotations & contracts would be ideal Job Type: Full-time Salary: $13,000.00 to $18,000.00 /month Experience: Sales Support: 2 years (Preferred) Education: Bachelor's Degree (Preferred) Language: Cantonese (Preferred)

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Company Info

Legal Form: Limited

Company Type: Private

Company Size: 51 - 250

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