Genesys Cloud Services

About Genesys Cloud Services

Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 11,000 companies in 100+ countries trust our #1 customer experience platform to drive great business outcomes and create lasting relationships. Combining the best of technology and human ingenuity, we build solutions that mirror natural communication and work the way you think. Our industry-leading solutions foster true omnichannel engagement, performing equally well across all channels, on-premise and in the cloud. Experience communication as it should be: fluid, instinctive and profoundly empowering. Find Your Place at Genesys Our team is growing around the world. Learn more about the passionate professionals that make up Genesys. About Us At Genesys, our north star value is empathy for our employees, our customers, their customers and the larger world. Our customers deliver 70 billion remarkable customer experiences every year. They have made us the leading provider of customer experience solutions and one of the world’s largest privately held software companies. We use the power of cloud and AI to help companies of all sizes provide truly personalized experiences, interact with empathy and foster customer and employee trust and loyalty. Our employees are the heart of everything we do. Their passion drives our Make a Difference program that gives back to the communities around the world where we live and work. We believe that great ideas come from everyone and encourage team members from across the company to create, improve and dream. Help us Invent the future of customer experience. Join a global team that believes in integrity, giving your best and supporting each other to achieve work and personal goals. Careers Welcome to Genesys! As the largest private software company in Silicon Valley, we are revolutionizing the way companies engage with the world. With 3500 customers in over 80 countries, we have a unique, truly diverse culture of talented employees committed to making a difference in their communities and in the work that they do. We like it here. We work at Genesys because we believe in our mission and have a passion for what we do. If you have great ideas, live for innovation and thrive in a fun atmosphere where teamwork means something, you belong here. With us! If you love the idea of being part of making the world a better place by unleashing the power of great customer experience, check out our open positions and get in touch with us today. Genesys is committed to the principle of equal employment opportunity for all employees. Community Genesys Heroes – Making a Difference 1 Action @ a Time We are Genesys and we believe in supporting the communities we work and live in across the globe. Though the Genesys Make A Difference Community Action Program, we encourage our employees to come together to make an impact in their local communities one action at a time. We do so by supporting, sponsoring, and funding events at which employees offer their time, energy, and goodwill to others. Make A Difference is proud of its contributions and of the efforts employees make to better our communities. Funds from our program are distributed to help non-profit organizations in our community in the areas of Health, Youth and Education and the Environment. Wine to Water We encourage action locally and globally, where bold thinking leads to lasting impact. Our support of Wine to Water contributes to the fulfillment of a simple mission – providing clean water to needy people around the world. Through a variety of activities, Wine to Water gives the fortunate population an opportunity to fight for those who can’t fight for themselves. The results are clean water and sanitation for residents of many underserved countries including Sudan, India, Cambodia, Uganda, Ethiopia, and Haiti. UCSF Benioff Children’s Hospital We are a proud supporter of the University of California - San Francisco Benioff Children’s Hospital, where healthcare professionals devote their careers to saving lives. The hospital offers children and their families compassionate care at the forefront of scientific discovery, with more than 150 experts in 50 medical specialties serving patients throughout Northern California and beyond. Our contribution to UCSF helps fuel technology for new advances in treatment and innovation over illness. Genesys Rides in the Tour de Cure to Help End Diabetes Avid cyclists throughout the Genesys community (Canada, France and the United States) came together to support the community by riding in the 2012 Tour de Cure organized by the American Diabetes Association. By supporting and riding in the Tour de Cure, Genesys demonstrates its commitment to the community and other important charitable organizations in our cause to save the world one action at a time. “We’re proud to join the teams from other leading companies in support of a cure for diabetes,” said Paul Segre, President and CEO of Genesys. “Our employees have a lot of practice going the extra mile for our customers and community, and they are showing one more way through the Tour de Cure that we can all make a difference.” Three Peaks Challenge Genesys recognizes those who reach new heights in attitude and altitude. A Genesys team took on the Three Peaks Challenge to scale the highest mountains of Scotland, England and Wales as part of a fundraiser for Cancer Research UK. The challenge consists of 26 miles of ascents and descents and approximately 500 miles of travelling between mountains and all within 24 hours. Physical training for this event was surpassed only by the team’s fundraising, often in memory of a loved one affected by cancer. G is for Giving Community participation and civic pride is just part of doing good business in Saint John, New Brunswick. Our employees in Saint John have been acknowledged for their involvement with a number of programs in the Uptown/South End area of Saint John, a high-priority neighborhood targeted for community action. Some of these programs include the Chicken Noodle Soup Club (hot lunch program for school children), The Community Food Basket (local food bank) and with the Vibrant Communities Adopt-A-Planter program, as well as participating in the Run for the Cure, the St. Joseph’s Dragon Boat Races and the MS Rona Bike Tour. Genesys is proud to Make a Difference in this community.

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Company Info

Legal Form: Inc

Company Type: Private

Company Size: 5001 - 10000

Revenue: 100 - 500 million (USD)

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Job Ads found: 4293

Job Ads per Month: 89.4

Hiring Locations: 99

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