Garanti BBVA Romania

About Garanti BBVA Romania

University Degree ; Good communication skills; Good listening skills and problem solving attitude; Good English command; MS Office knowledge; Strong customer focus; Open-minded; Team player spirit; Acceptance of working in shifts, with a full-time labor contract. - Answers all incoming calls and e-mails received through Call Center within the established working hours; Provides complete information in due time, by phone or by e-mail, about products and services to Banks existing and potential customers; Processes customers requests at the same time; Identifies customers needs for Banks products and services; Sells full range of products and services via phone and e-mail; Actively solves customers demands and requests, assuring customers satisfaction; Executes accurate transactions in real time, at customers order; Recording and forwarding clients complaints to the relevant Banks departments, in order to ensure satisfaction of customers needs; Performs other call center specific activities. Pachetul salarial include: salariul fix; bonus lunar; bonuri de masa; abonament pentru servicii medicale; beneficii oferite de parteneri externi.

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