Fullers360

About Fullers360

About us: Sometimes we feel the need to pinch ourselves. Because that’s us, out there. On the Gulf. And getting paid for it. Fullers360 was born of a love for the Hauraki Gulf in 1981. And 35 years downwind, our network unifies the entire Gulf. Through a reliable network and the passion of 350 crew and staff, Fullers360 ferries nearly 6 million people every year, getting commuters to work and visitors to play. We’re in an exciting phase of growing our tourism market, restless to elevate the experience we deliver to every single one of our customers. Our Purpose: Unifying the Hauraki Gulf by bringing together friends and whanau, supporting communities and businesses, opening up treasured destinations and sharing our local taonga. About the role: Reporting to the Operations Planning Manager, you will play a critical role in executing and optimising planning processes. including multiple of resource allocation, understanding retrospective resource allocation and associated costs. You’ll provide advice and insight into possible impacts of proposed business changes. You’ll ensure the maintenance and optimisation of the operations reporting framework to enable informed decision making and track performance against business goals and stakeholder requirements. All the while, reviewing operational decision making and giving feedback and support for the management team to enhance this. Your key responsibilities will include: Providing recommendations based on the vast array of data at your fingertips Short and medium range redistribution of our assets (people and vessels) to meet our business needs in an ever-changing environment. Maintaining crucial communications with internal stakeholders throughout the day; Ensuring any delays in services are mitigated and managed accordingly; In addition to being the star behind the scenes, you will also have the opportunity to get involved in operational projects to really flex your skills. We are seeking applicants committed to providing an outstanding customer experience in the heat of the moment. To be our next superstar, you will need: Experience with accountability for operations and managing major assets A working knowledge of dispatch, coordination and logistics in a fast-paced environment Excellent verbal communications skills Calmness under pressure and a confident approach Essential to your success in this role: Workforce planning or operational experience Reporting and analysis in fast paced, multifaceted environment Robust Excel skills including lookup, pivot tables and array formulas Understanding of the attribution of assets Strong numerical understanding and critical thinking Understanding of people management and how that affects rostering and allocation Thrive in big picture thinking while meticulous on the details Self-motivated, illustrating good organisational / time management skills Relevant tertiary qualification desired - but not essential Our Company Values: Welcoming - There’s nothing we love more than being able to call the Hauraki Gulf home. But sharing it with others comes pretty close. Restless - We’re hungry for innovation and excellence and always on the look-out for The Better Way. Safe & Shipshape - Our operations run like clockwork, so we can look after those on board. Straight up - We say what we mean, and we do what we say. Owning it - We’re an efficient team and rely on each other. And people rely on us for a seamless experience. Let’s not let them down. Company Culture: As an organisation, we encourage our people to always treat others with respect, to act with integrity, to be open and trustworthy, and to use good judgment. Our people work hard, approach problems as challenges and learn from their successes as well as their failures. We’re friendly and welcoming, and the pride of being a part of our Fullers360 team radiates through our people and shows in their enthusiasm for everything they do! Benefits: Fullers offer many benefits including: Discounted gym membership; Discounted healthcare; Leisure travel If this sounds like the opportunity you’ve been waiting for, in an environment you could really sink your teeth into, submit your application online today! As we operate 7 days a week, some flexibility may be required on occasion, but you’ll normally be free to work the business hours you choose.

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Company Type: Private

Company Size: 11 - 50

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Job Ads found: 150

Job Ads per Month: 4.2

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