Freshworks

About Freshworks

Between a broken TV and a random comment about helpdesk pricing in Hacker News, Girish Mathrubootham, our CEO, envisioned and co-founded Freshworks in 2010 to create a better way to service and delight customers. What began as a single product focused on customer service is now a global company with a comprehensive suite of intelligent customer engagement software for businesses of all sizes, making it easy for teams to win customers for life. In the almost 11 years since, Freshworks has grown to $300M ARR, 40% YoY growth, has a multi-billion dollar valuation, and boasts over 50,000 customers. With roots in India and headquartered in San Mateo, California, Freshworks has a dedicated team operating from 13 global locations to serve customers throughout the world. Produkte, Services, Leistungen Freshservice - Cloud-based ITSM software for a company's service desk. Freshservice is a powerful IT help desk automation tool to manage incidents, assets, and more. Freshsales - Freshworks CRM is a full-fledged Sales CRM software for businesses. No more need for multiple tools to drive sales. Freshdesk - A customer service and engagement platform that brings people and bots together to delight customers at every touchpoint across all channels. It helps businesses deliver the best omnichannel customer service and provides a 360-degree view of the customer. Freshdesk is used by 40,000 businesses across the globe. Freshchat - Allows our customers to connect with customers through live chat, chatbots, and more! They can start conversations in real-time, and engage with their customers to generate leads, nurture prospects, and offer customer service. It can be integrated with intuitive chatbots and to manage repetitive queries with the help of AI-driven bots that give precise answers. The tool allows our customers, to be where their customers are. Freshcaller - A cloud-based phone system and call center software suited for on-premise and remote work. Set up IVR, inbound routing, voicemails, and buy virtual phone numbers in 90+ countries. Freshmarketer - Easy-to-use, full-stack software, with robust marketing automation capabilities. Freshping - Monitor 50 URLs at a 1-minute interval. Freshping by Freshworks is a free, reliable website monitoring software. Freshsuccess - Customer success software to prevent churn, increase expansion, and strengthen customer relationships. Freshsuccess enables Customer Success professionals to understand customer health, proactively address risks, and streamline customer workflows and reporting. Perspektiven für die Zukunft Many have the chance to work for a billion-dollar company. Few have the opportunity to be part of building one. At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion, or ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities, and business. Freshworks has received numerous accolades that include ranking #16 on the Forbes’ Cloud 100 and #22 on the Battery Ventures/Glassdoor Best Places to Work lists.

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Company Info

Legal Form: GmbH

Company Type: Self-employed

Company Size: 1001 - 5000

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Job Ads found: 14793

Job Ads per Month: 301.9

Hiring Locations: 48

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